Service Operations Coordinator

vor 4 Wochen

Norderstedt, Schleswig-Holstein, Deutschland HYDRO Systems KG Vollzeit

Position Overview:

Are you passionate about engaging with clients and ensuring exceptional service delivery? Do you possess a solid technical background? If you excel in teamwork, communication, and have a methodical and analytical approach to your work, we would like to connect with you.

Employment Details:

  • Location: Norderstedt (greater Hamburg area)
  • Experience Level: Entry level with minimal professional experience
  • Work Schedule: Full-time (40 hours/week)

Benefits:

  • Competitive compensation with two guaranteed annual bonuses and profit-sharing opportunities
  • Flexible working hours, remote work options up to 40%, 30 days of vacation, and additional leave during festive seasons
  • Comprehensive company pension plan with expert guidance and above-average contributions
  • Health initiatives including access to a company doctor, social counseling, and bicycle leasing options
  • Modern work environment with meal allowances
  • Extensive onboarding and diverse training programs for personal development
  • Regular team-building activities and corporate events to foster camaraderie
  • Additional perks such as corporate discounts and gifts for significant personal milestones

Key Responsibilities:

  • Plan and manage service assignments by prioritizing tasks, meeting deadlines, and optimizing capacity
  • Organize and coordinate both internal and external resources to ensure seamless operations
  • Prepare and monitor quotes for service requests, repairs, and spare parts
  • Input orders into SAP and generate necessary documentation, including delivery notes and invoices
  • Collaborate closely with internal departments such as Order Management and Logistics
  • Contribute to internal process improvement initiatives

Candidate Profile:

  • Completed technical vocational training, preferably with further qualifications as a master craftsman or technician, or equivalent practical experience
  • Initial professional experience in an industrial service setting is advantageous
  • Strong service orientation, teamwork skills, and a structured, analytical mindset with effective communication abilities
  • Proficient in MS Office and familiar with ERP systems
  • Fluent in both written and spoken German and English, essential for an international context

Contact Information:

Verena Rauber
HR Business Partner

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