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Technical Field Engineer

vor 3 Monaten


Dresden, Sachsen, Deutschland 2050 K-T G.M.B.H. Germany Vollzeit

Position Overview

We are seeking a dedicated Field Service Engineer to assist our clients with both current and future installations of our advanced tools at their locations.

New graduates are welcome to apply, provided they exhibit a strong practical aptitude and a commitment to excellence.

** Position is based in Dresden/ Freiberg **

KEY RESPONSIBILITIES

  • Primarily accountable for customer service tasks related to the updating, troubleshooting, diagnosing, and repairing of sophisticated capital equipment at client sites.
  • Acting as the company's representative to clients, ensuring their satisfaction with our services.
  • Guaranteeing the operational quality of system equipment while coordinating with clients to minimize downtime.
  • Preparing detailed field service reports on customer support activities and providing documentation to other departments regarding recurring issues. May assist installation engineers in resolving technical problems.

REQUIRED QUALIFICATIONS

  • Certified engineer (Bachelor, Master, Diplom) or equivalent qualification from a technical institution, or approximately 3 years of relevant work experience.
  • Proficient in understanding and troubleshooting software, electronics, optics, mechanical, electro-mechanical, and electro-optical systems to resolve on-site client issues.
  • Exceptional customer relations skills coupled with strong analytical problem-solving abilities.
  • Capability to thrive in a high-pressure environment.
  • Ability to collaborate effectively within a diverse team.
  • Fluency in both English and German is essential.
  • Proficient in MS Office applications.
  • Experience in the semiconductor or electronics sector is advantageous.
  • The ideal candidate should be hands-on, eager to learn, and enthusiastic about engaging with clients and our internal teams.
  • Willingness to travel domestically and internationally, up to 30% of the time.

Successful candidates will receive formal training at one of our prestigious training centers located in the USA, Singapore, or Taiwan.

BENEFITS OFFERED

  • Dynamic work environment in the Semiconductor Industry.
  • Collaborative team atmosphere in Dresden.
  • Team-building events (e.g., family summer gatherings, holiday parties).
  • Competitive and family-friendly total rewards package.
  • Variable compensation options, including participation in the company stock purchase plan.
  • Permanent full-time employment opportunity.
  • Company vehicle or vehicle allowance.
  • Comprehensive initial and ongoing training programs.
  • 30 days of vacation annually.

MINIMUM QUALIFICATIONS

Certified engineer (Bachelor, Master, Diplom) or equivalent qualification from a technical institution, or approximately 3 years of relevant work experience.