Customer Service Representative
vor 2 Wochen
Job Title: Customer Service Representative
Company: Conduent
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team at Conduent. As a Customer Service Representative, you will be responsible for handling phone inquiries from customers regarding technical issues in TV, internet, and phone services.
Key Responsibilities:
- Technical Support: Provide technical support to customers via phone, resolving issues related to TV, internet, and phone services.
- Product Promotion: Proactively engage customers on new products, tariff changes, and contract renewals.
- Documentation: Document conversations in the system.
Requirements:
- Customer Service Skills: Enjoy working with customers and selling various telecommunications products.
- Language Skills: Good German language skills.
- Technical Skills: Proficient in PC usage, polite manners, and enthusiasm.
- Availability: Willingness to work in a shift system.
What We Offer:
- Competitive Salary: 12,41€ - 14,50€ per hour.
- Benefits: Company pension plan, generous employee discounts at over 500 online stores.
- Work-Life Balance: Convenient transportation connections.
Job Type: Full-time, Part-time
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