Senior Training Coordinator
vor 4 Wochen
Training Coordination at Cadence Germany
We are seeking a skilled Training Coordinator to join our team at Cadence Germany. As a key member of our education services team, you will be responsible for managing customer requests for live and virtual training, coordinating trainer allocation, and administering customer data in our Learning Management System.
Key Responsibilities:
- Manage customer requests for live and virtual training, including consultation, quoting, and coordination.
- Organize trainer allocation, logistics, and technical setup on Amazon Web Services.
- Administer customer data and reporting in our Learning Management System.
- Collaborate with services sales and field engineers to provide strategic support.
- Process customer inquiries for online training courses and certifications.
Creative and Project-Related Responsibilities:
- Develop awareness campaigns and communicate customer training information through various channels.
- Collaborate on training projects and events, including webinars, blogs, and analytics.
Requirements and Qualifications:
- A commercial qualification and 5+ years of experience in customer service, training administration, marketing, sales, or a related field.
- Fluency in German and English, with French as an advantage.
- Experience with Learning Management software (Docebo) is a plus.
- Familiarity with traditional and modern training methods and techniques.
- Proficiency with MS Office package and Teams, Zoom.
- Experience with modern marketing tools and processes.
Benefits:
- Competitive salary
- 30 days annual leave
- 5 days paid time to volunteer
- Group Personal Pension Plan
- Ticket for public transport
- JobRad scheme
- Meal vouchers
- Hybrid work model in a modern office concept
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