IT Network Specialist

vor 4 Wochen

Schwerin, Mecklenburg-Vorpommern, Deutschland Planet intelligent systems GmbH Vollzeit

Key Responsibilities:

  • Manage the setup and administration of network infrastructures (WAN, LAN), virtualized environments, and operating systems including Windows and Linux.
  • Provide support and conduct troubleshooting, including adjusting application scenarios in testing environments.
  • Effectively communicate solutions to clients, facilitating discussions over the phone when necessary.
  • Collaborate with clients to restore systems in the event of operational failures.
  • Act as a communicative link to the internal development team.
  • Ensure quality assurance throughout processes.
  • Document support cases within the ticketing system.
  • Conduct second-level support troubleshooting via phone and remote access.
  • Manage incidents within the ticketing system.
  • Participate in rollout and migration initiatives.
  • Adhere to safety regulations.
  • Create and maintain technical documentation tailored to specific tasks.

Required Skills and Qualifications:

  • A completed university degree (Uni/FH) or an equivalent qualification.
  • Extensive professional experience in IT, preferably in a rapidly evolving and high-growth environment.
  • Experience in personnel management and overseeing critical IT projects.
  • Thorough understanding of analyzing and optimizing IT business processes.
  • Innovative, proactive, and committed approach to work.
  • Pragmatic work style with a focus on achieving results.
  • Strong knowledge of current systems, applications, and emerging technologies.
  • Technical expertise in managing Windows networks, network technologies, ERP systems, virtualization, LAN/WAN frameworks, VMWare, and server/storage systems.
  • Strong communication skills, assertiveness, flexibility, and a high sense of responsibility.
  • Analytical and conceptual capabilities, with leadership qualities.
  • Proficient in German and possess good English language skills.

What We Offer:

  • High-quality technical equipment and a welcoming work environment.
  • Engaging responsibilities and a team dedicated to achieving goals.
  • Support and flexibility to balance professional and personal life effectively.

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