Hotel Specialist

vor 2 Wochen


Hamburg, Hamburg, Deutschland iperdi AHR GmbH Vollzeit

iperdi AHR GmbH is seeking a dedicated and experienced Hotel Specialist to join our team in Hamburg.

As a Hotel Specialist, you will play a vital role in ensuring exceptional guest experiences and smooth hotel operations. Your responsibilities will encompass a range of tasks, from managing guest check-ins and check-outs to handling room reservations efficiently.

Key Responsibilities:

  • Provide outstanding customer service to all hotel guests, addressing their needs promptly and professionally.
  • Manage guest check-ins and check-outs, ensuring accurate record-keeping and a seamless experience for guests.
  • Handle room reservations efficiently, utilizing reservation systems effectively and confirming bookings accurately.
  • Perform concierge duties, assisting guests with requests such as restaurant recommendations, transportation arrangements, and local information.
  • Promote special offers and hotel amenities to guests, enhancing their overall stay.

Why Choose iperdi AHR GmbH?

  • Be part of a dynamic and collaborative work environment.
  • Benefit from excellent career development opportunities within the hospitality industry.
  • Enjoy a competitive salary and comprehensive benefits package.
  • Experience flexible working hours to accommodate your personal needs.
  • Access exclusive discounts at various shops and online stores.

Requirements:

  • Previous experience in the hospitality sector is essential.
  • Exceptional customer service skills are a must, with a proven ability to build rapport with guests.
  • Proficiency in Opera Hotel Edition and Microsoft Office Suite is required.
  • Fluency in German and English is necessary for effective communication with guests and colleagues.


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