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Reception Operations Supervisor

vor 3 Monaten


Hamburg, Hamburg, Deutschland H4 Hotel Hamburg Bergedorf Vollzeit


H- ist mit über 60 Hotels im In- und Ausland einer der größten privat geführten Hotelbetreiber Deutschlands. Zu dem familiengeführten Unternehmen zählen die Marken HYPERION, H4 Hotels, H2 Hotels, H+ Hotels, H.omes und H.ostels.

Reception Operations Supervisor (m/w/d)

Vollzeit | unbefristet

Benefits

✓ Unbefristete Festanstellung
✓ Vielfältige Zusatzleistungen
✓ Steigender Urlaubsanspruch
✓ Flexible Dienstplangestaltung

✓ Kostenlose Weiterbildungsmöglichkeiten
✓ Mitarbeiter- und Family-/Friends-Rabatte
✓ Prämien für Mitarbeiterempfehlungen
✓ Reinigung der Arbeitskleidung

✓ Zuschuss für Kinderbetreuungskosten
✓ Rabatte für Shopping und Veranstaltungen
✓ Kostenfreie Parkmöglichkeiten
✓ Zuschuss zu Fahrtkosten oder Jobticket

Deine Aufgaben
  • Rezeption Management. Du bist verantwortlich für die effiziente Organisation der Abläufe am Empfang
  • Flexibilität. Die vorausschauende und anpassungsfähige Dienstplangestaltung liegt in deiner Verantwortung
  • Verantwortung. Du führst eigenständig Vorstellungsgespräche und triffst Entscheidungen im Personalbereich
  • Mentor. Durch Schulungen und individuelle Förderung stärkst du das Team nachhaltig
  • Praktische Unterstützung. Gemeinsam mit deinem Team förderst du eine positive Arbeitsatmosphäre und stärkst den Teamzusammenhalt, indem du aktiv mitwirkst
  • Administrative Aufgaben. Die Erstellung von Statistiken und Berichten rundet dein Tätigkeitsprofil ab
Dein Profil
  • Hotellerie-Experte. Du verfügst über eine abgeschlossene Berufsausbildung in der Hotellerie und hast bereits Erfahrung in einer vergleichbaren Position am Empfang gesammelt
  • Führungspersönlichkeit. Deine Führungskompetenz, Motivationsstärke und Teamfähigkeit zeichnen dich aus
  • Gastgeber. Eine herzliche Gastgeberpersönlichkeit und ein professionelles Auftreten sind für dich selbstverständlich
  • Digitale Kompetenzen. Du beherrschst MS Office sicher und hast idealerweise bereits mit der Hotelsoftware Opera gearbeitet
  • Sprachkenntnisse. Gute Kommunikationsfähigkeiten in Deutsch und Englisch runden dein Profil ab
H4 Hotel Hamburg Bergedorf
  • Zimmer: Unser Haus verfügt über 201 Zimmer, mit Platz für insgesamt 402 Gästen
  • Konferenzräume: 12 flexibel kombinierbare Konferenzräume, einschließlich eines großen Veranstaltungssaals mit 640 qm, bieten perfekte Voraussetzungen für Tagungen und Events jeder Art
  • Restaurant: Unser Restaurant ist mit 195 Sitzplätzen ausgestattet
  • Verkehrsanbindung: Unser Hotel ist fußläufig zur S-Bahn erreichbar und bietet somit eine hervorragende Anbindung an das öffentliche Verkehrsnetz
Ansprechpartner

Herr Burkhard Otto-Küstner
General Manager

Zuständige Recruiterin: Bonnie Harder
Deine Daten werden durch die Zentrale der H-Hotels Gruppe erfasst.