International Customer Service Representative

vor 4 Wochen


Augsburg, Bayern, Deutschland AERB Personal GmbH Vollzeit
Stellenbeschreibung

Wir suchen eine/n engagierte/n International Customer Service Representative (m/w/d) zur Verstärkung unseres Teams.

Ihre Vorteile:
  • Persönliche und individuelle Betreuung in einem freundlichen Arbeitsumfeld
  • Überdurchschnittliche Vergütung gemäß iGZ/DGB
  • Ein unbefristeter Arbeitsvertrag
  • Langfristige Perspektiven mit der Möglichkeit einer Festanstellung
  • Gute Anbindung an den öffentlichen Nahverkehr
  • Zusätzliche Urlaubs- und Weihnachtsvergütung
  • Bis zu 30 Tage Urlaub pro Jahr
  • Betriebliche Altersvorsorge und Gesundheitsmanagement
  • Vielfältige Entwicklungsmöglichkeiten
Ihre Aufgaben:
  • Entgegennahme und Bearbeitung von Aufträgen
  • Beratung von Kunden und Beantwortung von Anfragen
  • Betreuung internationaler Kunden (telefonisch 30%, schriftlich 70%)
  • Pflege und Aktualisierung von Kundendaten
  • Dokumentation von Kundeninteraktionen
  • Unterstützung bei Übersetzungen und Dolmetschdiensten nach Bedarf
  • Enge Zusammenarbeit mit anderen Abteilungen zur Optimierung des Kundenservices
Ihr Profil:
  • Abgeschlossene Ausbildung als Fremdsprachenkorrespondent/in oder eine vergleichbare Qualifikation
  • Fließende Deutsch- und Englischkenntnisse in Wort und Schrift
  • Zusätzliche Sprachkenntnisse sind von Vorteil (z.B. Französisch, Spanisch)
  • Hohe Serviceorientierung und ausgeprägte Kommunikationsfähigkeiten
  • Technisches Verständnis und Interesse an Telekommunikationslösungen
  • Bereitschaft zu flexiblen Arbeitszeiten von Montag bis Samstag

Wir freuen uns auf Bewerbungen aller Geschlechter (m/w/d).

Sie arbeiten eigenverantwortlich in einem motivierten Team und haben die Möglichkeit zur persönlichen Weiterentwicklung. Wenn Sie gerne mit Menschen aus verschiedenen Kulturen arbeiten möchten und Freude am Kundenservice haben, freuen wir uns auf Ihre Bewerbung als International Customer Service Representative (m/w/d).

Bitte beachten Sie, dass wir kein Anschreiben benötigen. Senden Sie uns einfach Ihren Lebenslauf und Ihre Kontaktdaten.

Bei Fragen zur Stelle steht Ihnen unser Personal Team gerne zur Verfügung.



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