Automotive emergency call service

Vor 2 Tagen


Berlin, Deutschland Workstation Customer Care Vollzeit

We are looking for talented personalities (m/f/d) who can keep a professional composure in stressful situations. You are able to calm down callers who are under emotional pressure due to an unusual situation with their car (accident / misfunction / breakdown). After an intense training, you will be able to initiate apropriate steps depending on the situation and, if necessary, inform contact persons. In doing so, you strictly adhere to the given processes and thus ensure a smooth process in solving the customer's emergency situation.

Typical tasks are:

  • Receive calls from car drivers of a high end automotive brand
  • Understand the problem and iniciate remedies
  • Comunicate with experts if you don t have a solution handy
  • Exchange information with external partners, like police, ambulance, towing services
  • Work in a customer support / customer service environment

Do you have what it takes:

  • High stress resistance in emergency situations
  • Can work shifts
  • Fluent in Czech and English - German would be a plus

What we offer:

  • Intense training and education as well as further coaching during your employment
  • Free training and good development opportunities within the company
  • Regular corporate events and nice team evenings
  • Good accessibility by public transport

Wir freuen uns Sie kennenzulernen



  • Berlin, Deutschland Workstation Customer Care Vollzeit

    We are looking for talented personalities (M/F/d) who can keep a professional composure in stressful situations. You are able to calm down callers who are under emotional pressure due to an unusual situation with their car (accident / misfunction / breakdown). After an intense training, you will be able to initiate apropriate steps depending on the situation...


  • Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    Our client, a service provider in the elevator emergency call sector, is looking for reassuring personalities to take emergency calls and assist people trapped in elevators. What will you be doing in customer service: - Receive emergency calls and record problem and location - Contact responsable service company for remedying - If necessary, forward...


  • Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    Our client, a service provider in the elevator emergency call sector, is looking for reassuring personalities to take emergency calls and assist people trapped in elevators. What will you be doing in customer service: - Receive emergency calls and record problem and location - Contact responsable service company for remedying - If necessary, forward...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For our client we are looking for employees (M/F/d) who can keep a professional composure in stressful situations. You are able to calm down callers who are a little bit upset and confused because of the emergency situation and to capture the overall situation with targeted questions. After an intensive training, you can initiate the necessary steps...


  • Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    Our client is an automobile manufacturer. We are looking for some talented personalities to join the French team. Incoming calls are either triggered by vehicle occupants pressing the emergency call button or automated by the vehicle if it is involved in an accident. Your task is to first get the best possible picture of the situation and then initiate the...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For our client we are looking for employees (M/F/d) who can keep a professional composure in stressful situations. You are able to calm down callers who are a little bit upset and confused because of the emergency situation and to capture the overall situation with targeted questions. After an intensive training, you can initiate the necessary steps...


  • Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    Our client is an automobile manufacturer. We are looking for some talented personalities to join the Dutch team. Incoming calls are either triggered by vehicle occupants pressing the emergency call button or automated by the vehicle if it is involved in an accident. Your task is to first get the best possible picture of the situation and then initiate the...

  • Emergency Call Center

    Vor 6 Tagen


    Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    For our client we are looking for employees (M/F/d) who can keep a professional composure in stressful situations. You are able to calm down callers who are a little bit upset and confused because of the emergency situation and to capture the overall situation with targeted questions. After an intensive training, you can initiate the necessary steps...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For our client we are looking for talented employees (M/F/d) who can keep a professional composure in stressful situations. You are able to calm down callers who are a little bit upset and confused because of the emergency situation and to capture the overall situation with target oriented questions. After an intense training, you will be able to initiate...


  • Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    For a globally active and renowned customer, we are looking for talented customer service representatives (M/F/d) with very good Czech language skills and fluency in English for their customer service team. About the job: - Working for an internationally recognized brand - Working in a multicultural work environment - Modern equipped workplace - Centrally...


  • Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    For a globally active and renowned customer, we are looking for talented customer service representatives (M/F/d) with very good Czech language skills and fluency in English for their customer service team. About the job: - Working for an internationally recognized brand - Working in a multicultural work environment - Modern equipped workplace - Centrally...


  • Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    For a globally active and renowned customer, we are looking for talented customer service representatives (M/F/d) with very good Czech language skills and fluency in English for their customer service team. About the job: - Working for an internationally recognized brand - Working in a multicultural work environment - Modern equipped workplace - Centrally...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For a globally active and renowned customer, we are looking for talented customer service representatives (m/f/d) with very good Czech language skills and fluency in English for their customer service team. About the job: Working for an internationally recognized brand Working in a multicultural work environment Modern equipped workplace Centrally located...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For a globally active and renowned customer, we are looking for talented customer service representatives (m/f/d) with very good Czech language skills and fluency in English for their customer service team. About the job: Working for an internationally recognized brand Working in a multicultural work environment Modern equipped workplace Centrally located...


  • Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    Our client, a German car manufacturer, pampers his drivers with special services. The concierge service in the vehicle provides a telephone connection to the call center at the push of a button. The agents (M/F / d) - this would be you - reserve hotel rooms, know the way to the next emergency pharmacy or the next ATM and are available 24 hours a day, seven...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client, a German car manufacturer, pampers his drivers with special services. The concierge service in the vehicle provides a telephone connection to the call center at the push of a button. The agents (M/F / d) - this would be you - reserve hotel rooms, know the way to the next emergency pharmacy or the next ATM and are available 24 hours a day, seven...

  • Senior Java Developer

    vor 1 Monat


    Berlin, Deutschland Optimus Search Vollzeit

    Senior Java Developer - Emergency Services - 95k | Berlin | (m/f/d)As a Java Developer (m/f/d), your role is crucial in crafting web applications, cloud services, information systems, and databases tailored for the realm of internal security and German emergency services. Collaborating closely with our esteemed clients and dedicated product managers, you'll...

  • Test Engineer

    vor 2 Monaten


    Berlin, Deutschland Optimus Search Vollzeit

    Test Engineer - Selenium, Java - German Emergency Services - 95k | BerlinAs a Test Engineer within our dynamic team, you will play a pivotal role in ensuring the integrity and functionality of our web applications, cloud services, information systems, and databases tailored to internal security and German emergency services, with a specific focus on live...


  • Berlin, Deutschland AMBOSS Vollzeit

    **In the first 12 months, you will**: - Work closely with other motivated physicians to help plan, develop, and write new medical content for US physicians. - Review and optimize existing content on our platform. - Collaborate with our illustrators to create new flowcharts and illustrations. - Integrate user feedback and incorporate new evidence-based...


  • Berlin, Deutschland PAMEC PAPP GmbH | Berlin Vollzeit

    **Ihre Lust auf eine neue Herausforderung -Ist Ihr Weg zum Erfolg!**: Warum PAMEC? Unsere Personalberater sind gleichzeitig Ihre Partner und künftigen Kollegen, um gemeinsam mit Ihnen Ihren beruflichen Weg mit PAMEC zu planen. Profitieren Sie von unserem bundesweiten Netzwerk. Gemeinsam finden wir den passenden Job für Sie - bundesweit oder in Ihrer...