Aktuelle Jobs im Zusammenhang mit Emergency Call Center Dutch - Berlin - Workstation Customer Care

  • Emergency Call Center

    vor 2 Wochen

    Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    For our client we are looking for employees (M/F/d) who can keep a professional composure in stressful situations. You are able to calm down callers who are a little bit upset and confused because of the emergency situation and to capture the overall situation with targeted questions. After an intensive training, you can initiate the necessary steps...

  • Finnish - Elevator Emergency Call Service - All

    vor 2 Wochen

    Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    Our client, a service provider in the elevator emergency call sector, is looking for reassuring personalities to take emergency calls and assist people trapped in elevators. What will you be doing in customer service: - Receive emergency calls and record problem and location - Contact responsable service company for remedying - If necessary, forward...

  • Elevator Emergency Call Service

    vor 2 Wochen

    Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    Our client, a service provider in the elevator emergency call sector, is looking for reassuring personalities to take emergency calls and assist people trapped in elevators. What will you be doing in customer service: - Receive emergency calls and record problem and location - Contact responsable service company for remedying - If necessary, forward...

  • Automotive Emergency Service Assistance

    vor 7 Monaten

    Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    Our client is an automobile manufacturer. We are looking for some talented personalities to join the Dutch team. Incoming calls are either triggered by vehicle occupants pressing the emergency call button or automated by the vehicle if it is involved in an accident. Your task is to first get the best possible picture of the situation and then initiate the...

  • Call Center Agent Für Die Veranstaltungshotline

    vor 7 Monaten

    Berlin, Deutschland CALLWAYS Call Center GmbH Vollzeit

    **ES GEHT WIEDER LOS!** **ENDLICH WIEDER VERANSTALTUNGEN!** **DAS LEBEN HAT WIEDER EINEN SINN!** Du feierst das Konzert-Life? Du hast Bock Teil unserer Veranstaltungs-Crew zu werden? Telefonieren ist sowieso dein Ding? Dann komm zu uns und werde Teil unserer Familie. Zur Verstärkung unseres Teams suchen wir einen kreativen Kundenbetreuer (m/w/d) zur...

  • Call Center Agent Veranstaltungshotline Inbound

    vor 3 Wochen

    Berlin, Deutschland CALLWAYS Call Center GmbH Vollzeit

    **ES GEHT WIEDER LOS!** **ENDLICH WIEDER VERANSTALTUNGEN!** **DAS LEBEN HAT WIEDER EINEN SINN!** Du feierst das Konzert-Life? Du hast Bock Teil unserer Veranstaltungs-Crew zu werden? Telefonieren ist sowieso dein Ding? Dann komm zu uns und werde Teil unserer Familie. Zur Verstärkung unseres Teams suchen wir einen kreativen Kundenbetreuer (m/w/d) zur...

  • Senior Claims Call Center Representative

    vor 8 Monaten

    Berlin, Deutschland Workstation Customer Care Vollzeit

    We are looking for an experienced problem solver to join the claims Call Center Team of our client as a Senior Call Center Representative. We need an enthusiastic individual who can listen to customer service claims issues, and offer solutions to each problem, and will be the lead for excellent customer service delivery to providers via the call...

  • Elevator Emergency Call Service

    vor 3 Wochen

    Berlin, Deutschland Workstation Customer Care Vollzeit

    For our client we are looking for employees (M/F/d) who can keep a professional composure in stressful situations. You are able to calm down callers who are a little bit upset and confused because of the emergency situation and to capture the overall situation with targeted questions. After an intensive training, you can initiate the necessary steps...

  • Customer Service Dutch Streaming Platform

    vor 7 Monaten

    Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    While television episodes of popular series are broadcasted in sequence - often with a waiting period of up to a week for the next episode - our client offers all episodes simultaneously on the network. Users can decide for themselves what they want, when, where and how often they want to see them - just a few clicks are enough to start a series or a film...

  • Dutch Jewellery and Accessories Customer Service

    vor 2 Wochen

    Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    We are looking for several employees (M/F / d) for ordering jewellery and accessories with very good knowledge of Dutch. Our customer operates an online shop for high quality jewellery and accessories. Your tasks in order receipt: - Individual advice for product inquiries from customers - Recording and following-up customer inquiries - Processing of...

  • Dutch Customer Service Specialist Banking

    vor 7 Monaten

    Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    For our client, a financial service provider, we are looking for talented Customer Service Specialists (M/F/d) who display outstanding qualities. You'll provide professional and amazing customer service to its retail customers on the phone. Our client will give you fantastic training and support so that you can surprise and delight your future customers with...

  • Outbound Call Center Representative

    vor 7 Monaten

    Berlin, Deutschland Centum Financial Group Inc. Vollzeit

    Success as an outbound call center representative involves proactively contacting customers or prospects via phone to conduct sales calls, surveys, and gather information. You will meet call volume targets, accurately document interactions, and achieve performance metrics. Requirements for the Outbound Call Center Representative: Customer service experience...

  • Automotive Emergency Service Assistance

    vor 2 Wochen

    Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    Our client is an automobile manufacturer. We are looking for some talented personalities to join the French team. Incoming calls are either triggered by vehicle occupants pressing the emergency call button or automated by the vehicle if it is involved in an accident. Your task is to first get the best possible picture of the situation and then initiate the...

  • Dutch Speaking Sales and Marketing Consultants

    vor 7 Monaten

    Berlin, Deutschland Recruitment Direct Ltd Vollzeit

    **Dutch Speaking Sales and Marketing Consultants** **Berlin, Germany** €36,600 per year + monthly bonuses = OTE up to €44,600 per year + pension scheme etc **Job Duties** Evaluating marketing campaigns for new and existing customers, who are small and medium sized businesses. Helping customers about the social media platform and its products....

  • Call Center Supervisor

    vor 2 Wochen

    Berlin, Deutschland Demolytic Vollzeit

    **Berlin** **Deutschland** Wir suchen einen kompetenten Call Center Supervisor (m/w/d), der die Belegschaft unseres Call Centers organisiert und leitet. Sie sind verantwortlich für die Beurteilung ihrer Arbeit und geben ihnen Feedback, um die Leistung zu maximieren. Ein exzellenter Call Center Supervisor braucht Erfahrung in den Bereichen Kundenbetreuung...

  • Customer Service Dutch Streaming Platform

    vor 7 Monaten

    Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

    While television episodes of popular series are broadcasted in sequence - often with a waiting period of up to a week for the next episode - our client offers all episodes simultaneously on the network. Users can decide for themselves what they want, when, where and how often they want to see them - just a few clicks are enough to start a series or a film...

  • Frequent Flyer Caretaker

    vor 7 Monaten

    Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines join to offer smooth connections across a vast global network. A third party service provider coordinates the caretaking for their frequent flyers. What will I (M/F/d) be doing as a caretaker? As a caretaker, you will be responsible for...

  • Call Center-agent

    vor 2 Wochen

    Berlin, Deutschland Demolytic Vollzeit

    **Berlin** **Deutschland** Wir suchen einen Call Center-Agent (m/w/d), der als Schnittstelle zwischen unserem Unternehmen und seinen derzeitigen und potenziellen Kunden agiert. Der erfolgreiche Kandidat übernimmt die Verantwortung für die effektive Lösung der Probleme, Beschwerden und Anfragen von Kunden und behält die Kundenzufriedenheit bei jeder...

  • Dutch Speaking Sales and Marketing Consultants

    vor 7 Monaten

    Berlin, Deutschland Recruitment Direct Ltd Vollzeit

    **Dutch Speaking Sales and Marketing Consultants** **Berlin, Germany** €36,600 per year + monthly bonuses = OTE up to €44,600 per year + pension scheme etc **Job Duties** Evaluating marketing campaigns for new and existing customers, who are small and medium sized businesses. Helping customers about the social media platform and its products....

  • Call Center Agent Deutsch

    vor 21 Stunden

    Berlin, Deutschland Heimstaden Germany GmbH Vollzeit

    Werde Teil unseres Teams als Call-Center-Agent(m/w/d) MieterInnen-Hotline im Herzen Berlins und gestalte mit unsdie Zukunft der Kundenkommunikation! Ein attraktives undmodernes Arbeitsumfeld mit Chancengleichheit und einer vielfältigenTätigkeit ✓ Ein motiviertes Team sowie eine freundlicheund unterstützende Arbeitsatmosphäre ✓ Einleistungsgerechtes...

Emergency Call Center Dutch

vor 3 Wochen

Berlin, Deutschland Workstation Customer Care Vollzeit

For our client we are looking for talented employees (M/F/d) who can keep a professional composure in stressful situations. You are able to calm down callers who are a little bit upset and confused because of the emergency situation and to capture the overall situation with target oriented questions.
After an intense training, you will be able to initiate necessary steps according to the situation and, if necessary, inform contact persons. In doing so, you strictly adhere to the given processes and thus ensure a smooth process in solving the customer's emergency situation.

**What you will be doing**:

- Recording and processing of elevator emergency calls
- Receipt of customer and technician inquiries about the situation
- Holding conctact with technicians, doctors, fire brigade or other helpers
- Keep contact with trapped passengers, motivate them and calm down where appropriate
- Work in a customer support / customer service environment

**What you will need**:

- Solid personality
- Equipped with basic principles of information technology
- Can work shifts
- Fluent in Dutch and English
- Positive energy to support and motivate others

**Our offer**:

- Intensive training as well as further coaching during your employment
- Free drinks and snacks
- Regular corporate events and nice team evenings
- Very good accessibility by public transport

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