Customer Service English
vor 4 Wochen
PrintSafari is a fast-growing and globally active e-commerce company from Berlin in the field of online print. We digitize the entire print value chain, offering our customers in the USA, Canada, France, the UK, Spain and Germany high-quality products at unbeatable prices. PrintSafari is part of the Ströer Group, the leading provider of out-of-home and online media. Come on board and join us on our global expansion course
Aufgaben- Active support of our English-speaking customers via telephone, e-mail and live chat
- Advising on the selection of our print products
- Answering questions about our print products
- Supporting customers in the use of our online shop
- Handling customer projects and answering questions during order processing
- Establishing and expanding customer relationships
- Excellent knowledge of English (native speaker or business fluent) and good knowledge of German
- Ability to listen actively in order to quickly identify customer concerns and offer a suitable solution, as well as to act in a customer- and service-oriented manner
- Professional experience in the area of customer service/support, experience in the printing industry or with printed products is an advantage
- Structured way of working, solution-oriented and able to work in a team
- Interest in learning about print products and processes
- A varied range of tasks in a successful company of the Ströer Group
- Comprehensive training and continuous professional development
- Cooperation in an international team with a collegial working atmosphere
- Flexible working hours and corporate benefits program
- Career opportunities and possibilities for further development within the company
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