Director of Experience Design
vor 1 Woche
**About the opportunity**:
**What to expect?**:
- Strong leadership skills, with the ability to coach and support team members and senior managers.
- Identify and implement best practices and processes for UX, service design, content strategy and user research, ensuring that the team is operating efficiently and effectively.
- Support design managers, design operations and ICs to scale the design practice for success with management and engineering.
- Attract and retain a diverse team of highly talented design leaders with a well-balanced range across purposefully chosen skill sets as we evolve into a world class experience team.
- Evolve a thriving culture where designers grow in their careers and feel a strong sense of belonging.
- Drive design vision with the VP of Experience and our cross functional leadership team.
- Partner closely with the senior leadership in developing a winning strategy to achieve our mission.
- Foster collaboration and customer focus across the company.
- Help to create alignment with product and engineering on priorities leading to product design and execution.
- Partner closely with a world-class team of product managers, designers, engineers, user experience researchers, and data analysts to deliver high quality experiences for different user persona and product tiers.
- Set quality standards and implement process improvements and OKRs to support them.
**What you need to be successful?**:
- 10+ years of total design experience
- 5+ years of those leading direct reports
- Experience in also leading user research, content strategy and/or service design teams is a plus
- Significant experience in leading multiple teams and initiatives simultaneously
- A track record of conceptualizing and shipping successful SaaS products
- The ability to lead complex design topics, scaling your presence from clearly communicating a design vision to addressing project or organizational issues
- An informed set of design principles from shipping and learning throughout your career, and a demonstrated ability to operate from a first-principles perspective
- A deep understanding of human-centered design practices, how to leverage product design to solve complex business problems, and digital product development (consumer research, engineering, and data)
- Senior people management (manager of senior managers), team development, recruiting, coaching and org building experience
- Experience building relationships with leadership across the organization (with marketing, sales, customer experience, etc.), and comfortable influencing strategic decisions
- Experience working with autonomous, self-organising teams.
- Experience delivering customer outcomes with product and engineering via fast cycle times (weeks not months)
- Experience working in a software-as-a-service (SaaS) or other technology-based company is a plus.
**What's in it for you?**:
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
- We value** **Work-Life balance** **and** **You Time**** **A generous amount of paid time off, including vacation days, education days, and volunteer days
- Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life's challenges
- Use your personal education budget to improve your skills and grow in your career. Join a free German class or one of our many internal learning initiatives
- Use your physical fitness budget to get away from your desk and support your physical wellness
- Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
- Plus, Contentful socks And other amazing swag as part of company events. Oh yeah
**#LI-Remote #LI-SB1**:
**Who are we?**:
Contentful is the **leading** content platform that powers digital experiences for over 30% of the Fortune 500 companies and thousands of global brands. Our platform unifies content in a **single hub**, structures it for use in any digital channel and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Shopify, Staples, Atlassian, Electronic Arts, Chanel, Roche, Vodafone use Contentful to build their mobile and web products, voice-controlled apps and more.
We're **growing rapidly** and we have secured over $330 million in funding from top-tier partners such as Tiger Global, Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.
More than **750 people** from **70 nations** contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.
**Everyone is welco
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