Head of Vendor Management

vor 2 Monaten

Munich, Deutschland Sky Deutschland GmbH Vollzeit

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

„Managing service providers is a combination of understanding partnership and ensuring contractual obligations. Every day there are new challenges and at the same time you have to implement projects independently to achieve longer-term goals. The focus is always on a positive customer experience. If you want to face this tightrope while being able to identify where we can improve our customer service, then this is the right job for you.“ - Paul Zidek, Director Vendor Management

Please be advised: Due to our international corporate culture, we publish all our job advertisements in English. Nevertheless a significant part of this job will be in German.

**What you’ll do**
- You're responsible for managing and improving the performance of the call centre service providers and for developing a sustainable strategy to ensure the most cost-effective allocation of resources to the service providers
- Your job is the independent management of cross-divisional projects, such as the development of a new call centre
- Above all, the development, optimisation and implementation of remuneration models for service providers and customer advisors, especially with regard to sales efficiency and quality, is part of your daily business
- You'll drive the ongoing analysis and identification of fields of action and the resulting cooperation with other departments and participate in cross-group exchange meetings and projects
- You'll take on tasks ranging from drafting service provider contracts to ensure the best possible achievement of our goals, to ensuring compliance with Sky-specific guidelines and the flow of communication with service providers
- No day is the same - you'll play a key role in setting KPI targets for each service provider and developing the necessary tools and standards to monitor and improve KPIs
- You're taking care of the billing, the provisioning and the budget calculation on an agency basis

Sky Deutschland GmbH
People & Organisation
Your Contact:

  • Director Vendor Management

    Vor 5 Tagen

    Munich, Deutschland Exclusive Networks Vollzeit

    **EXCLUSIVE NETWORKS** |** **Introduction** Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with...

  • Head of Pipeline

    vor 2 Wochen

    Munich, Deutschland Trixter Vollzeit

    Location München Employment Type Permanent Schedule Full-time Years of experience 7-10 **Your tasks**: TRIXTER is currently looking for Head of Pipeline to join our team. With the global Cinesite pipeline team, Trixter Head of CG and Head of Studio, the Head of Pipeline determines and works towards achieving the smoothest possible workflows and a...

  • Head of Category Management

    vor 2 Monaten

    Munich, Deutschland TD SYNNEX Vollzeit

    **Job Purpose**: To support the Category/Business manager in all aspects of vendor operational management to ensure best in class data integrity, system tools and reporting. **Responsibilities**: - Support end-to-end product and vendor lifecycle management, ensuring system accuracy and product adoption and creation - Support the vendor pricing strategy...

  • Team Lead Vendor Management

    Vor 5 Tagen

    Munich, Deutschland zooplus SE Vollzeit

    **Company Description**: More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year. We are looking for an exceptional **Team Lead Vendor Management** who will...

  • Head of Legal

    vor 1 Monat

    Munich, Deutschland Microsoft Vollzeit

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

  • Trainee (M/w/d) Vendor Management

    vor 2 Monaten

    Munich, Deutschland Amazon EU SARL (Germany Branch) Vollzeit

    Master‘s degree in Business Administration (ideally with a focus on Sales, Purchasing or Logistics), Business Informatics or a similar degree required - Minimum two internships completed (ideally in the areas of E-Commerce, Consulting, Sales or Logistics) - Experience in an international environment (ideally through a semester or internship abroad) -...

  • Trainee (m/w/d) Vendor Management

    vor 4 Wochen

    Munich, Deutschland Amazon EU SARL (Germany Branch) Vollzeit

    Are you passionate about e-Commerce and want to learn all about it? Do you want to take on responsibility early in your career and oversee projects independently? Then become part of Amazon and write history with us! We are looking for highly motivated, analytically-minded graduates ready to join our Amazon Graduate E-Commerce Trainee Program in Munich...

  • Trainee (m/w/d) Vendor Management

    vor 3 Wochen

    Munich, Deutschland Amazon EU SARL (Germany Branch) Vollzeit

    EinleitungAre you passionate about e-Commerce and want to learn all about it? Do you want to take on responsibility early in your career and oversee projects independently? Then become part of Amazon and write history with us! We are looking for highly motivated, analytically-minded graduates ready to join our Amazon Graduate E-Commerce Trainee Program in...

  • Trainee (m/w/d) Vendor Management

    vor 4 Wochen

    Munich, Deutschland Amazon EU SARL (Germany Branch) Vollzeit

    EinleitungAre you passionate about e-Commerce and want to learn all about it? Do you want to take on responsibility early in your career and oversee projects independently? Then become part of Amazon and write history with us! We are looking for highly motivated, analytically-minded graduates ready to join our Amazon Graduate E-Commerce Trainee Program in...

  • Trainee (m/w/d) Vendor Management

    vor 3 Wochen

    Munich, Bayern, Deutschland Amazon EU SARL (Germany Branch) Vollzeit

    EinleitungAre you passionate about e-Commerce and want to learn all about it? Do you want to take on responsibility early in your career and oversee projects independently? Then become part of Amazon and write history with us We are looking for highly motivated, analytically-minded graduates ready to join our Amazon Graduate E-Commerce Trainee Program in...

  • Trainee (m/w/d) Vendor Management

    vor 4 Wochen

    Munich, Bayern, Deutschland Amazon EU SARL (Germany Branch) Vollzeit

    EinleitungAre you passionate about e-Commerce and want to learn all about it? Do you want to take on responsibility early in your career and oversee projects independently? Then become part of Amazon and write history with us We are looking for highly motivated, analytically-minded graduates ready to join our Amazon Graduate E-Commerce Trainee Program in...

  • Trainee (m/w/d) Vendor Management

    vor 3 Wochen

    Munich, Deutschland Amazon EU SARL (Germany Branch) Vollzeit

    Are you passionate about e-Commerce and want to learn all about it? Do you want to take on responsibility early in your career and oversee projects independently? Then become part of Amazon and write history with us! We are looking for highly motivated, analytically-minded graduates ready to join our Amazon Graduate E-Commerce Trainee Program in Munich...

  • Trainee (m/w/d) Vendor Management

    vor 3 Wochen

    Munich, Bayern, Deutschland Amazon EU SARL (Germany Branch) Vollzeit

    EinleitungAre you passionate about e-Commerce and want to learn all about it? Do you want to take on responsibility early in your career and oversee projects independently? Then become part of Amazon and write history with us We are looking for highly motivated, analytically-minded graduates ready to join our Amazon Graduate E-Commerce Trainee Program in...

  • Trainee (m/w/d) Vendor Management

    vor 2 Monaten

    Munich, Bayern, Deutschland Amazon EU SARL (Germany Branch) Vollzeit

    EinleitungAre you passionate about e-Commerce and want to learn all about it? Do you want to take on responsibility early in your career and oversee projects independently? Then become part of Amazon and write history with us We are looking for highly motivated, analytically-minded graduates ready to join our Amazon Graduate E-Commerce Trainee Program in...

  • Head of External Management

    vor 3 Wochen

    Munich, Deutschland Boehringer Ingelheim Vollzeit

    **Head of External Management** **-** **2216268** **OUR COMPANY** At Boehringer Ingelheim we develop breakthrough therapies and innovative healthcare solutions in areas of unmet medical need for both humans and animals. As a family owned company, we focus on long-term performance. We believe that, if we have talented and ambitious people who are passionate...

  • Trainee (M/w/d) Vendor Management Softlines

    vor 3 Wochen

    Munich, Deutschland Amazon EU SARL (Germany Branch) Vollzeit

    Master‘s degree in Business Administration (ideally with a focus on Sales, Purchasing or Logistics), Business Informatics, Finance, Economics or a similar degree required - Minimum two internships completed (ideally in the areas of E-Commerce, Consulting, Sales or Logistics) - Experience in an international environment (ideally through a semester or...

  • Head of Asset Management

    Vor 5 Tagen

    Munich, Deutschland AVA Energy Vollzeit

    AVA are supporting a rapidly growing renewables IPP who due to organic growth are looking for an Head of Asset Management to build out their function and take point on their portfolio. ResponsibilitiesBuild the in house commercial asset management teamLeading the active management portfolio of onshore wind, solar PV and battery storage projects across...

  • Trainee (m/w/d) Vendor Management

    vor 3 Wochen

    Munich, Bayern, Deutschland Amazon Vollzeit

    Are you passionate about e-Commerce and want to learn all about it? Do you want to take on responsibility early in your career and oversee projects independently? Then become part of Amazon and write history with us We are looking for highly motivated, analytically-minded graduates ready to join our Amazon Graduate E-Commerce Trainee Program in Munich...

  • Trainee (m/w/d) Vendor Management

    vor 1 Monat

    Munich, Bayern, Deutschland Amazon Vollzeit

    Are you passionate about e-Commerce and want to learn all about it? Do you want to take on responsibility early in your career and oversee projects independently? Then become part of Amazon and write history with us We are looking for highly motivated, analytically-minded graduates ready to join our Amazon Graduate E-Commerce Trainee Program in Munich...

  • Trainee (m/w/d) Vendor Management

    vor 1 Monat

    Munich, Bayern, Deutschland Amazon Vollzeit

    Are you passionate about e-Commerce and want to learn all about it? Do you want to take on responsibility early in your career and oversee projects independently? Then become part of Amazon and write history with us We are looking for highly motivated, analytically-minded graduates ready to join our Amazon Graduate E-Commerce Trainee Program in Munich...