Inside Sales Clerk

vor 3 Wochen

Langenfeld, Deutschland Fernox Vollzeit

**Business Overview**:
**Job Purpose**:
To act as a customer focused and proactive first point of contact for Customers and the external sales team, administrative duties, handling of orders from the point of order to dispatch and stock allocation.

**Responsibilities**:

- Customer care nationally and internationally
- Entry of customer Offers and Orders for customers in the System
- Entry purchase orders (Material for the warehouse)
- Price and customer date maintenance in the system
- Monitoring Return Processes and raising credit notes
- Dealing with complaints and issues
- Follow through the warehouse movements and safety stock
- Supplying and Supporting data waste recovery and disposal
- Reporting (Sales Figures, Standard items, Forecasting, Accruals with JDE)
- Creating condition agreements and price lists with other customers
- Participate in exhibitions, stock take etc.
- Support in marketing related tasks (translation, data sheets, flyers, product catalogs, etc.)
- General support for external Sales Team
- General correspondence and administration and daily telephone calls
- Completed traineeship in business administration (ideally industrial or export and wholesale merchant (M/F/d)) and/or comparable qualification
- Experience in internal sales
- Strong communication skills including negotiation skills
- Solution-oriented approach
- Team player personality and good social skills
- Fluent German and very good English skills
- Confident use of MS-Office and good knowledge of ERP systems

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