Quality Coordinator

vor 4 Wochen

Wiesbaden, Deutschland Tempo-Team Personaldienstleistungen GmbH Vollzeit

Wiesbaden 3.000€ - 4.500€ Vollzeit Industrie und Handwerk

**Was wir anbieten**:

- Attractive pay in accordance with the BAP/DGB collective agreement for temporary employment
- Independent work
- Growing within the company
- Large international company
- Chance of a permanent contract
- Working with the nicest colleagues
- Extensive social benefits, including Christmas and holiday bonuses
- Modern workplace

**Was wirst du tun**:

- Customer complaint management
- Processing the complaints
- Facilitating the investigation with support from Technical and Operations team
- Documenting investigation results in 8D format
- Entry of follow up actions in the Corrective Action system
- Maintain the performance metrics for complaints Internal audit program
- Management of audit schedule
- Communication of audit schedule and assurance that audits are completed on time
- Ensure proper documentation of audits is maintained
- Document Control Management
- Responsible for all Quality related controlled documents, i.e. Quality Manual, Procedures, etc.
- Revise documents as needed based on root cause investigations or changes to processes
- Supplier Performance Management
- Coordination of annual supplier performance evaluations, including planning for on-site supplier audits
- Collaboration with the Contract Manufacturing Manager to complete all SCARs that have been issued based on customer complaints
- Key Performance Indicator (KPI) Reporting
- Collection and reporting of monthly KPI performance to leadership
- Plan closing meeting to be attended by leadership
- Coordinate all functions and their required participation to collect and report data
- Document the input from all functions in a single Management Review file
- Plan and facilitate the Management Review meeting with all leaders
- Participate in monthly reviews with the Global Quality Leader

**Was bringst du mit**:

- Ideally completed commercial training, e.g. as an industrial clerk or comparable
- Previous knowledge and experience of the ISO9001:2015 quality standard is preferred
- Enjoy working in a team
- A sense of quality and responsibility
- Professional, structured way of working
- Commitment and motivation
- Solution-orientated communication
- Friendly demeanour

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