Sachbearbeiter Customer Service

vor 7 Monaten


Berlin, Deutschland XION GmbH Vollzeit

Wir haben zum nächstmöglichen Termin die Position als **Sachbearbeiter Customer Service (m/w/d) **in** Voll
- oder Teilzeit **zu besetzen.

**Ihre Aufgaben**:
Sie werden ein wichtiger Teil unseres Vertriebsinnendienstteams und unterstützen unser Kundenservice Team.
- Als Mitarbeiter (m/w/d) im Kundendienst übernehmen Sie die Durchführung der Einsatzplanung unserer eigenen Servicetechniker und -dienstleister (m/w/d) nach wirtschaftlichen Gesichtspunkten sowie die Auftragsannahme und Kapazitätsüberwachung
- Durchführen von Kalkulationen, Erstellung der Kostenvoranschläge sowie Wartungsverträgen
- Erfassen und Erstellen von Reparaturangeboten und -aufträgen, sowie die Abrechnung der Aufträge
- Darüber hinaus erfassen Sie die Disposition und Routenplanung unserer Techniker und überwachen die Auftragsdurchlaufzeiten sowie die Auftragserledigung
- Zudem fällt die Abstimmung und Koordination mit unseren Kunden/-innen am Telefon sowie die Erstellung von Angeboten in Ihr vielfältiges Aufgabengebiet
- Nicht zuletzt sind Sie sowohl zuständig für die temporäre Übernahme der Service-Hotline als auch für die Kommunikation mit internen Bereichen (Lager, Logistik, etc.)

**Ihr Profil**:

- Abgeschlossene kaufmännische Ausbildung zum Speditionskaufmann (m/w/d), Groß- und Außenhandelskaufmann (m/w/d), Industriekaufmann (m/w/d) oder eine vergleichbare Qualifikation
- Mehrjährige Berufserfahrung in einer vergleichbaren Position im Vertriebsinnendienst sowie in den Bereichen Transportwesen, Zollwesen und Außenwirtschaft. Wünschenswert umfangreiche Berufserfahrung in der Erstellung von Versand
- und Zoll-Dokumenten für EU- und Drittländer
- Stets freundliche Kommunikation ist für Sie selbstverständlich
- Zuverlässigkeit und eine strukturierte Arbeitsweise
- Engagement, Teamgeist, Organisationstalent zählen zu Ihren Stärken
- Berufserfahrung im Bereich Medizintechnik von Vorteil
- Sicherer Umgang mit MS Office-Anwendungen und ERP-Systemen
- Fließende Deutsch
- und sehr gute Englischkenntnisse in Wort und Schrift

**Die XION GmbH bietet Ihnen**:

- eine interessante und vielseitige Tätigkeit in einem zukunftsorientierten und international agierenden Unternehmen
- Weiterbildungs
- und Entwicklungsmöglichkeiten
- ein innovatives Umfeld in einem starken interdisziplinären Team
- durch flexible Arbeitszeiten und Mobiles Arbeiten lassen sich Familie und Beruf unkompliziert miteinander vereinbaren
- Zuschüsse zur Vermögenswirksamen Leistung, zu einer betrieblichen Altersvorsorge und zum BVG-Firmenticket
- Wir freuen uns über Ihre **aussagekräftigen Bewerbungsunterlagen (Anschreiben, Lebenslauf und Zeugnisse)** als **PDF** **Dokument.

**Tätigkeitsbereich**: Vertrieb und Handel
**Karrierestufe**: mit Berufserfahrung
**Arbeitszeit**: Vollzeit und Teilzeit
**Standort**: Pankstr. 8, 13127 Berlin, Deutschland
**Arbeitsverhältnis**: Festanstellung



  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates a limousine service in various regions of France. The team is responsible for the daily contact with the customers and the rental and disposition of the vehicles. In your (M/F/d) new position you look after every customer with respect and exceed his expectations in terms of customer service and competence. Before starting work, you will...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For a globally active and renowned customer, we are looking for talented customer service representatives (m/f/d) with very good Czech language skills and fluency in English for their customer service team. About the job: Working for an internationally recognized brand Working in a multicultural work environment Modern equipped workplace Centrally located...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For a globally active and renowned customer, we are looking for talented customer service representatives (m/f/d) with very good Czech language skills and fluency in English for their customer service team. About the job: Working for an internationally recognized brand Working in a multicultural work environment Modern equipped workplace Centrally located...

  • Customer Service

    vor 9 Monaten


    Berlin, Deutschland Workstation Customer Care Vollzeit

    Our customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles. The concept is well known: Customers receive a code via mobile phone to open the lock and also when they lock the bike again. Billing for the use takes place to the minute, reported on the telephone bill....

  • Customer Service

    vor 2 Wochen


    Berlin, Deutschland Workstation Customer Care Vollzeit

    Our customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles. The concept is well known: Customers receive a code via mobile phone to open the lock and also when they lock the bike again. Billing for the use takes place to the minute, reported on the telephone bill....


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    While television episodes of popular series are broadcasted in sequence - often with a waiting period of up to a week for the next episode - our client offers all episodes simultaneously on the network. Users can decide for themselves what they want, when, where and how often they want to see them - just a few clicks are enough to start a series or a film...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is a global skincare, fragrance and body care brand with a genuine ethical approach to its products, people and business. As a Customer Service Coordinator (M/F/d) will be in charge of all Administrative and Service for the Sell-In customers, which include Wholesale, Department Stores, B2B, TV Channels, Corporate Gifts and Spa for all brands...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client provides world class content in the most relevant, engaging and flexible formats to support students, teachers and institutions through a lifetime of learning. Our client develops and distributes textbooks, e-books and interactive e-learning resources. Our client, a leading publisher in English language materials and digital solutions, is seeking...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client provides customer support for a brand new mobility app. There, people can rent cars, motor cycles and even bicycles or Segway-type devices. Europe-wide nearly half a million people are registered and make use of more than 100,000 transport vehicles. The company is constantly expanding and is looking for talented personalities to welcome new and...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. THIS JOB CAN BE PERFORMED FROM...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    As one of Europe's big timeshare resale companies our customer provides a service to both existing timeshare owners who are looking to exit timeshare, and to customers who are looking to buy timeshare. For both buyers and sellers, their great service, secure transactions and realistic advice have helped to create many thousands of happy customers. As a...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client s Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. It’s all about the customer, right! The job as CUSTOMER SERVICE AGENT (M/F/d) comes with a lot of your own responsibilities and lots of fun. Your main task will be to offer the best customer service which...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client s Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. It’s all about the customer, right! The job as CUSTOMER SERVICE AGENT (M/F/d) comes with a lot of your own responsibilities and lots of fun. Your main task will be to offer the best customer service which...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For our client, a financial service provider, we are looking for talented Customer Service Specialists (M/F/d) who display outstanding qualities. You'll provide professional and amazing customer service to its retail customers on the phone. Our client will give you fantastic training and support so that you can surprise and delight your future customers with...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is one of the players in the market for coffee machines, coffee pads and is famous for his roasted coffee beans. The strong growth of this market creates new opportunities for motivated, service-oriented customer support staff (M/F/d). Our customer is represented in many city centers with own shops and sells products also via the internet....


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is one of the players in the market for coffee machines, coffee pads and is famous for his roasted coffee beans. The strong growth of this market creates new opportunities for motivated, service-oriented customer support staff (M/F/d). Our customer is represented in many city centers with own shops and sells products also via the internet....


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Are you passionate about providing amazing customer service? Do you want to be a Customer Service Specialist in your field? Do you want to be part of the French Banking Revolution and help them give amazing service to their French customers? Then read on! For our client we are looking for Customer Service Specialists (M/F/d) who display outstanding...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    While television episodes of popular series are broadcasted in sequence - often with a waiting period of up to a week for the next episode - our client offers all episodes simultaneously on the network. Users can decide for themselves what they want, when, where and how often they want to see them - just a few clicks are enough to start a series or a film...