Head of Operations
vor 6 Monaten
**Head of Operations**:
**_ Location_**_: Munich_
FREENOW, Germany's leading taxi app, empowers smarter mobility decisions helping people to move freely.
Be ready to work in a multinational, diverse, highly motivated and collaborative team who strive for excellence and like to have fun. Are you ready for your next ride?
**YOUR DAILY ADVENTURES WILL INCLUDE**:
- Design and execute strategies to increase driver engagement and retention while managing our high performing German team. Ensure clear targets and strategies.
- Oversee the optimisation of local operational processes and procedures across our main pillars of Service Quality, Business Development, and Customer Operations
- Develop and nurture critical relationships that will grow our business (stakeholders include: drivers; fleet owners; unions; brand partners; local communities etc.)
- Take ownership of our growth in Germany by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business objectives
- Lead, mentor, and develop a high-performing team, fostering a culture of continuous improvement and high performance
- Collaborate with various teams, including Product, Marketplace Performance, Business Analytics, to enhance business development
- Represent the voice of German/Austrian drivers in interactions with senior management and central stakeholders and be a strong sparring partner for key decision makers at FREENOW
**TO BE SUCCESSFUL IN THIS ROLE**:
- Ideally 5+ years of work experience in Tech, Operations or Consulting/Strategy. You can make up less experience with drive, intelligence, and integrity
- Ability to manage manage and lead remote/hybrid teams
- Logical, structured, and efficient work approach to meet deadlines and communicate progress
- Self-starter with a business-driven mindset, able to develop strong relationships with commercial stakeholders and take ownership or bring great ideas to the table
- Skilled in analysis, and automation frameworks to identify trends and patterns in data. Tableau, Python, SQL knowledge is a plus.
- Comfortable working with Product and Tech teams to define operational requirements
- Excellent communication skills, both verbal and written, able to influence and communicate to teams outside of direct management line
**_Extra points_**
- _Experience in mobility or other logistics marketplaces_
- _Experience in startup companies and/or fast-paced environments_
**BENEFITS & PERKS IN A NUTSHELL**:
- Hybrid working model
- Free Udemy e-learning access
- Sabbatical & special leave policies
- Subsidised gym membership
- Birthday, 24th + 31st December off
- Partner product discounts
- Mobility Benefits Card
- L&D opportunities
- Employee assistance program
- Personal development budget
**Plus more local benefits depending on your work location**
**DIVERSITY, EQUITY & INCLUSION**:
FREENOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.
**SEE WHAT OUR AWESOME COLLEAGUES SAY ABOUT US**:
-
Head of Operations Manager
vor 1 Monat
Munich, Bayern, Deutschland NuuEnergy VollzeitAbout the RoleWe are seeking a highly skilled and experienced Head of Operations to join our team at NuuEnergy. As a key member of our leadership team, you will be responsible for managing our regional hubs across Germany and ensuring the successful implementation of operational processes.As Head of Operations, you will be responsible for:Managing and...
-
Head of Operations
vor 4 Wochen
Munich, Bayern, Deutschland bravobike GmbH VollzeitUnsere HerausforderungWir suchen eine erfahrene Führungskraft, die sich auf die operative Seite unseres Unternehmens konzentriert. Als Head of Operations übernimmst du die Verantwortung für die Standardisierung und Skalierung der Prozesse in den Bereichen Fahrradaufbereitung, Werkstatt, Ersatzteilmanagement und Standortmanagement.Deine AufgabenEntwickelst...
-
Head of Operations
vor 5 Monaten
Munich, Deutschland Xenia Woehry Consulting VollzeitMein Kunde ist ein etabliertes Unternehmen in der "produzierenden-handels-" Branche und genießt weltweit einen exzellenten Ruf für seine qualitativ hochwertigen Produkte. Mit Hauptsitz in Deutschland agiert das Unternehmen auf internationaler Ebene und setzt wegweisende Standards in Bezug auf Innovation und ökologische Verantwortung. Zur Verstärkung...
-
Head of Operations
vor 6 Monaten
Munich, Deutschland Xenia Woehry Consulting VollzeitMein Kunde ist ein etabliertes Unternehmen in der produzierenden Branche und genießt weltweit einen exzellenten Ruf für seine qualitativ hochwertigen Produkte. Mit Hauptsitz in Deutschland agiert das Unternehmen auf internationaler Ebene und setzt wegweisende Standards in Bezug auf Innovation und ökologische Verantwortung. Zur Verstärkung seines...
-
Head of Operations Praxisverbund
vor 1 Monat
Munich, Bayern, Deutschland Vantis VollzeitUnsere HerausforderungWir suchen einen erfahrenen Head of Operations, der unsere wachsende Anzahl an Standorten verantwortet und weiterentwickelt. Der Head of Operations wird die operative Leitung aller Standorte übernehmen und sicherstellen, dass unsere Praxen effizient und vollständig digitalisiert sind.VerantwortlichkeitenProfessionalisierung und...
-
Head of Operations
vor 1 Monat
Munich, Bayern, Deutschland bravobike GmbH VollzeitUnsere HerausforderungWir suchen eine erfahrene Führungskraft, die sich auf die Standardisierung und Skalierung von Prozessen in den operativen Bereichen unseres Unternehmens spezialisiert hat. In der Position Head of Operations übernimmst du die Verantwortung für die Entwicklung, Umsetzung und laufende Anpassung unserer Wachstumsstrategie in enger...
-
Head of Operations
vor 6 Monaten
Munich, Deutschland rapitag GmbH VollzeitAt rapitag, our mission is to revolutionize the retail industry by enhancing safety, speed, and convenience. Established in 2017, we have reimagined the conventional security tag, transforming it into a cutting-edge IoT device with multiple patents. This innovation empowers retailers with groundbreaking opportunities, enabling seamless and secure...
-
Head of Operations
vor 6 Monaten
Munich, Deutschland rapitag GmbH VollzeitAt rapitag, our mission is to revolutionize the retail industry by enhancing safety, speed, and convenience. Established in 2017, we have reimagined the conventional security tag, transforming it into a cutting-edge IoT device with multiple patents. This innovation empowers retailers with groundbreaking opportunities, enabling seamless and secure...
-
Head of Operations
vor 4 Wochen
Munich, Bayern, Deutschland NuuEnergy VollzeitAbout the RoleWe are seeking a highly skilled and experienced Head of Operations to join our team at NuuEnergy. As a key member of our leadership team, you will be responsible for managing our regional hubs across Germany and ensuring the successful implementation of operational processes.Key ResponsibilitiesManage and coordinate operational processes across...
-
Head of Operations
vor 6 Monaten
Munich, Deutschland JobRad GmbH Vollzeit**Head of Operations**: Lust auf eine besondere Herausforderung? - Wir suchen eine engagierte und motivierte Führungskraft für die operativen Bereiche unseres Unternehmens. In der Position Head of Operations übernimmst du die Verantwortung für die Standardisierung und Skalierung der Prozesse in den Bereichen Fahrradaufbereitung, Werkstatt,...
-
Head of Section Esp1.2.1
vor 5 Monaten
Munich, Deutschland Munich Re VollzeitHead of Section ESP1.2.1 - ESG in own Operations (M/F/d)* **Company** Munich Re **Location** Munich, Germany Munich Re's **Team for ESG in own Operations** is responsible for steering the Group's activities with regard to **ESG & Environmental Management in own operations, including regulatory reporting requirements** and the **Group's Corporate...
-
Head of Energy Operations Manager
vor 4 Wochen
Munich, Bayern, Deutschland Entrix GmbH VollzeitAbout the RoleWe are seeking a highly skilled and experienced Head of Energy Operations to join our team at Entrix GmbH. As a key member of our organization, you will be responsible for setting up and leading a real-time operations team, optimizing and leading trading and energy market operations, and building interfaces with engineering teams.The ideal...
-
Head of Operations
vor 4 Wochen
Munich, Bayern, Deutschland NuuEnergy VollzeitWe are looking for a seasoned professional to join our team as a Head of Operations. As a key member of our leadership team, you will be responsible for managing our regional hubs across Germany, ensuring operational goals are met, and driving the success of our heat pump installation business.Your primary focus will be on managing, coordinating, and...
-
Head of Operations Praxisverbund
vor 5 Monaten
Munich, Deutschland Vantis Vollzeit**How you’ll make an impact at Vantis**: Mit dem Ziel nachweislich bessere Behandlungsergebnisse für chronisch kranke Patienten zu erreichen, bauen wir mit Vantis gerade einen ganzheitlichen Gesundheitsversorger auf. Der Kern unser Strategie ist ein hybrides Versorgungskonzept, welches die Behandlung in unserem Praxisnetzwerk mit digitalen...
-
Head of Energy Operations Manager
vor 4 Wochen
Munich, Bayern, Deutschland Entrix GmbH VollzeitAbout the RoleWe are seeking a highly skilled and experienced Head of Energy Operations to join our team at Entrix GmbH. As a key member of our organization, you will be responsible for setting up and leading a real-time operations team, optimizing and leading trading and energy market operations, and building interfaces with engineering teams.The ideal...
-
Head of Sales Strategy
vor 1 Monat
Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) - H13 VollzeitAbout the RoleWe are seeking a highly skilled Head of Sales Strategy & Operations to lead our growing sales team in Germany. As a key member of our leadership team, you will be responsible for developing and executing sales strategies that drive revenue growth and customer acquisition.Key Responsibilities:Lead a team of Sales Operations Managers and analysts...
-
Head of Operations Praxisverbund
vor 4 Wochen
Munich, Bayern, Deutschland Vantis VollzeitWie du bei Vantis einen Mehrwert schaffen kannstBei Vantis bauen wir einen ganzheitlichen Gesundheitsversorger auf, der chronisch kranke Patienten mit besseren Behandlungsergebnissen unterstützt. Wir suchen einen Head of Operations, der unsere wachsende Anzahl an Standorten verantwortet und weiterentwickelt.AufgabenProfessionalisierung und Optimierung des...
-
Head of Operations Praxisverbund
vor 4 Wochen
Munich, Bayern, Deutschland Vantis VollzeitWie du einen Mehrwert für Vantis schaffstBei Vantis bauen wir einen ganzheitlichen Gesundheitsversorger auf, der chronisch kranke Patienten mit besseren Behandlungsergebnissen unterstützt. Wir suchen einen Head of Operations, der unsere wachsende Anzahl an Standorten verantwortet und weiterentwickelt.AufgabenProfessionalisierung und Optimierung des...
-
Head of Operations
vor 2 Monaten
Munich, Deutschland Mpowering People VollzeitRole:We are looking for an enthusiastic and experienced Global EV Charging Operations Leader to join our team in Munich, Germany. This key role is essential for expanding and managing our customer service, call center, and remote services functions. You will lead the central operations team, ensuring high customer satisfaction by resolving issues and...
-
Head of Operations
vor 5 Monaten
Munich, Deutschland IP Pilot VollzeitAs a Head of Operations, you will play a critical role in shaping our operational strategies and ensuring their successful implementation. If you have a passion for technology, enjoy working in a fast-paced environment, and possess exceptional strategic planning and leadership skills, we would love to hear from you. Tasks - Lead daily operations of the...
