Workplace Services Site Lead
vor 6 Monaten
You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.
At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.
At Bose, we are entirely self-funded, and enabling growth year after year takes careful planning, talent, capability, and passion. Through a broad variety of specialties and disciplines, the Finance team enables the business to make the decisions and investments, at the right times, to ensure the long-term financial viability of the company.
**Job Description**:
Building:
- Responsible for workplace service delivery
- Responsible for reactive and preventative maintenance completion, according to SLAs and KPIs
- Responsible for building records collection and maintenance (asset registers, certification, PPM records, contracts)
- Execute periodic building inspections, and monthly job-walks with vendors to ensure contracted scope is met
- Translates and drives WPS initiatives in corresponding region such as vendor consolidation, process and systems implementation and office occupancy tracking
Staff & Vendor Management:
- Responsible for local Vendor management / QBRs (quarterly business reviews)
- Oversee cleaning activities, audits and ensure correct service level
- Oversee reception / mail / catering services as applicable
- Keep track of hygienic consumables stock levels and responsible for reordering
- Possibly manage 1-2 support/reception staff
Security & Environmental, Health & Safety (EH&S)
- Regional contact for Sustainability committee, to ensure CSR activities with impact on RE & WPS are in line with Organization's strategy
- Work with Security and EH&S team and local vendors to serve as SME for local legislation compliance
- 24/7 Security on-call for any building emergencies
Real Estate:
- Serves as local point of contact for landlord during lease term, with Global Real Estate to support and manage lease negotiations/larger issues
- Keep headcount/seating information up to date in FM Systems
- Keeps track, records and stores required real estate and workplace services documentation to ensure its updated and available
- Project manage small office renovation projects, with support from Bose’s Global Real Estate team in U.S
- Local point of contact & key member of extended team for Global Real Estate on larger renovation or relocation projects
Financial & General Business:
- Manage WPS budget for Germany, and report/roll-up to global WPS budget
- Drive service, operational and financial efficiencies across all aspects of the job by identifying and implementing improvements on an on-going basis
- Maintain proactive relationship with onsite stakeholders, regional leadership, and U.S. corporate headquarters
- Support warehouse and shipping
- Partner with peers across Europe and the globe
**Requirements**:
- 3+ years of experience in Facilities Management or similar
- Facilities Management degree, certification and / or Technical background is a plus
- Vendor management experience is required
- Occupational H&S management experience is a must
- Occupational H&S certification is a plus
- Excellent verbal and written communication
- Experience working in corporate multicultural environments
- Experience in developing and implementing processes
- Ability to analyse data and translate into recommendations / actions
- Independent and hands on
- Able to work under pressure and make decisions
- Proactive in acknowledging issues and proposing solutions
- Customer driven
- Fluent English and German speaker
If you believe you need a reasonable accommodation, please send a note to
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