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Entry Level Logistics Coordinator

vor 7 Monaten

Duesseldorf, Deutschland IM Global LLC Vollzeit

Responsibilities Overview
- Assist with the communication between the customer services team and our vendor.
- Responsible for ensuring the completeness of customs clearance information and documents. Ensure the comminication between our service providers and airlines is completed in a timely manner.
- Real-time monitoring and tracking of shipment's customs clearance information and status, investigate, resolve and communicate operational or entry issues.
- Coordinate and follow-up with our warehouse and 3rd party warehouses for the customer's needs. Such as: order fulfillment, forwarding, dropship, transshipment, and demolition etc.
- Monitor and coordinate import customs clearance and transportaion.
- Coordinate with our customer service team to follow up with our last mile solution providers regarding lost packages, undeliverable packages and refund requests.

**Qualifications**:

- Bachelor’s degree from four-year college or university and 1-2 years related experience and/or training
- Excellent analytical and problem-solving skills
- Excellent written and verbal communication skills
- Proficient with Microsoft Office Suite or similar software

Schedule: 5 days a week with weekend availability

Pay: 40.000,00€ - 50.000,00€ per year

Application Question(s):

- Are you willing to work on the weekends?

**Experience**:

- Logistics: 1 year (preferred)

**Language**:

- Mandarin (required)

Work Location: In person