Order Entry

The Order Entry & Customer Service Advisors based in the UK at Edmund Optics Ltd are a dynamic, diverse, and international young team from a wide range of backgrounds and disciplines working together to meet the needs of our customers.

To accelerate our success and growth within the European Market, Edmund Optics is looking for an

**Order Entry & Customer Service Advisor - Italian or Spanish speaking (f/m/d)**:
**Essential Functions**:

- Processing orders using SAP
- Providing quotations for standard and custom optics
- Booking in goods and expediting purchase orders
- Communicate actively with the Sales, Supply chain and Finance functions, providing feedback where appropriate
- Follow up customer and internal queries in a timely manner
- Ensure customers’ satisfaction

**Qualifications**:
To perform this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Your profile**:

- University degree or equivalent
- Customer service experience
- Fluent in English, in addition fluent in Italian or in Spanish, both written and spoken
- Fluency in any other European language is beneficial
- Good computer literacy and ability to learn new systems (ideally experience with SAP)
- Precision and attention to detail
- Strong interpersonal and communication skills
- Strong self-organization skills - able to manage multiple projects simultaneously

**What we offer**:
A versatile and challenging position alongside a highly competitive employment package within our dynamic and successful corporation in a growing and future-proof industry. You will have the opportunity to work with highly motivated, self-driven and open-minded colleagues with a great team spirit.

Edmund Optics provides a range of employee benefits alongside the salary package including:

- Company pension scheme
- Group accident insurance
- Mobile working opportunity
- Extensive training and development offer
- Subsidized gym membership
- Company events
- ...and a lot more

The workplace will be in Mainz, Germany.

**Contact Information**:
Agnes Helsper