Customer Service Capacity Planner Outsourcing

Amazon.com is an equal opportunity employer and strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's...

A bachelor's degree - Proven experience working in an analytical role, driving business strategy and growth using strategy, operational knowledge, and analytical skills - Relevant experience in analysing large data sets, data quality, and data warehousing to identify improvement opportunities - Relevant experience creating dashboards using Excel, SQL, and...

**ESSENTIEL OUTSOURCING** With 20+ years of experience and a customer-obsessed approach, our goal is to transform the contact center approach as experts in CX. By partnering with our employees and our clients we work to deliver well-cut solutions to meet the unique business challenges of every company. Our core values drive the way we work with you. Our...

Amazon's Customer Service (CS) planning department, Worldwide Capacity Planning is seeking an experienced Headcount Planner to join the EU CS Headcount Planning (EU CS HCP) team. The team is responsible for long-term operational contact centre headcount planning, for multi-site, worldwide, internal and outsourced CS sites. This is a highly visible role and...

We are looking for a talented individual to join our Workstation Customer Care team as a Customer Service Agent. This role involves providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.Key Responsibilities:Deliver outstanding customer service through various communication...

About UsWorkstation Customer Care is a leading online retailer offering a wide variety of products at unbeatable prices. Our mission is to provide an exceptional shopping experience for our customers, and we're looking for a talented individual to join our team as a customer service representative.

At Grow-Talent, we are seeking a skilled Customer Service Representative to join our client's team in Porto. This is a fantastic opportunity for a motivated and customer-focused individual to work with a leading Outsourcing/BPO consultancy.

The regional planner/senior regional planner manages the supply chain (SC) process from end to end (supplier, manufacturing, customer) and acts as interface to product line management (PLM) organization. He/She is responsible to balance demand and supply including the lead in all SC planning functions. This involves the overall planning, implementation and...

Our customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles. The concept is well known: Customers receive a code via mobile phone to open the lock and also when they lock the bike again. Billing for the use takes place to the minute, reported on the telephone bill....

While television episodes of popular series are broadcasted in sequence - often with a waiting period of up to a week for the next episode - our client offers all episodes simultaneously on the network. Users can decide for themselves what they want, when, where and how often they want to see them - just a few clicks are enough to start a series or a film...

Our client is a global skincare, fragrance and body care brand with a genuine ethical approach to its products, people and business. As a Customer Service Coordinator (M/F/d) will be in charge of all Administrative and Service for the Sell-In customers, which include Wholesale, Department Stores, B2B, TV Channels, Corporate Gifts and Spa for all brands...

**About GetYourGuide**: GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 150 million tours, activities, and attraction tickets through GetYourGuide. Powered by a...

Our client provides world class content in the most relevant, engaging and flexible formats to support students, teachers and institutions through a lifetime of learning. Our client develops and distributes textbooks, e-books and interactive e-learning resources. Our client, a leading publisher in English language materials and digital solutions, is seeking...

While television episodes of popular series are broadcasted in sequence often with a waiting period of up to a week for the next episode our client offers all episodes simultaneously on the network. Users can decide for themselves what they want when where and how often they want to see them just a few clicks are enough to start a series or a film online....

Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...

Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...

Our client provides customer support for a brand new mobility app. There, people can rent cars, motor cycles and even bicycles or Segway-type devices. Europe-wide nearly half a million people are registered and make use of more than 100,000 transport vehicles. The company is constantly expanding and is looking for talented personalities to welcome new and...

Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. THIS JOB CAN BE PERFORMED FROM...

For our client, a financial service provider, we are looking for talented Customer Service Specialists (M/F/d) who display outstanding qualities. You'll provide professional and amazing customer service to its retail customers on the phone. Our client will give you fantastic training and support so that you can surprise and delight your future customers with...

While television episodes of popular series are broadcasted in sequence often with a waiting period of up to a week for the next episode our client offers all episodes simultaneously on the network. Users can decide for themselves what they want when where and how often they want to see them just a few clicks are enough to start a series or a film online....