Customer Service Agent

vor 2 Monaten

Friedrichsdorf, Deutschland Cpl IE Vollzeit

I am looking to speak to customer service professionals looking for a new job opportunity with a multinational medical device company.

**Role**:Order Management Admin**:

- German and English Speaking**

In this role, you will provide an excellent customer service and work closely with medical professionals and sales representatives handling all customer service-related activities.

**Responsibilities and tasks**
- Communicate directly with customers either by telephone or electronically
- Handle and resolve customer complaints
- Provide pricing and delivery information
- Communicate and coordinate with internal departments

**Skills and Competencies**
- Fluent German and English
- Experience in customer support or order management role
- Good computer skills with experience using Excel, Word, Outlook
- Experience in accounts receivable tasks
- Ideally you have a degree in business or business administration or a professional credit management qualification
- Ideally you have used SAP before

**Salary and Benefits**
- Annual salary depending on experience - range between €2900 and €3300 per month (gross)
- Permanent Contract
- Annual company Bonus
- Corporate pension plan (fully paid for by the company)
- Continuous training and upskilling opportunities
- Working from home a couple of days a week after the initial training and onboarding period
- Flexi start
- Employee Share/Stock purchase plan

**Working Hours**:Monday to Friday office working hours, flexi time between 8am and 6pm

**Location**: Friedrichsdorf (Hesse), 20km north of Frankfurt

Don't worry if you don't meet ALL the requirements, if you feel you would be a great fit for this role, we would love to hear from you.#CplGTPermOct

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