(Junior) Technical Content Writer

vor 2 Monaten

München, Deutschland Carly Solutions GmbH Vollzeit

**Your mission**:
As a (Junior) Technical Content Writer at Carly you'll be the driving force behind our car repair and maintenance content. With your automotive expertise and editorial skills, you will leverage our customer insights, which guide the company's success, making Carly a leading product in automotive technology.

**Your Reponsibilities**:

- Fully manage/support taking ownership of the production of Repair and Maintainance (R&M) content, ensuring it aligns with product structures and designs.
- Own/support developing and managing the editorial calendar for R&M content, ensuring all materials are in sync with product designs.
- Oversee content categories including Smart Mechanic tool, and Community, ensuring closed content gaps, SEO optimization, and high customer satisfaction (CSAT).
- Coordinate/lead liasons with mechanics and automotive experts to review and verify the technical accuracy of all mechanical content.
- Define requirements for each content type, create R&M content, conduct expert reviews, adhere to style guides, and ensure content updates.
- Own/support seamless integration of content into the CMS, ensuring accessibility and coherence.
- Monitor and analyze user engagement and technical issues via analytics tools, providing actionable insights to improve content effectiveness and product functionality.
- Track and analyze KPIs to align with business objectives, optimizing performance and strategic alignment.

**Your profile**:

- You hold a Bachelor’s degree in Communication, Journalism, Automotive Engineering, or a related field, with proven experience in technical writing, particularly in automotive repair and maintenance.
- You possess a strong understanding of SEO principles and content optimization, and can translate complex automotive technical concepts into clear, engaging content for a general audience.
- You are experienced with content management systems, localization platforms, and analytics tools (e.g., Mixpanel).
- Your organizational skills are excellent, managing multiple projects and deadlines efficiently.
- You have strong communication skills to work collaboratively with cross-functional teams, including mechanics, product managers, and developers.
- You are detail-oriented with a commitment to technical accuracy and creative storytelling.
- You have a passion for the automotive industry and a keen interest in the latest car repair technologies and trends.

**Why us?**:

- An inclusive company culture and extremely motivated people
- High impact and responsibility in a very successful and fast-growing company and brand
- Strong management team with proven track record in successful startups to learn from
- A competitive compensation and 100% fully supported company equipment
- A high learning curve with all the possibilities for personal growth and professional development
- No walls, no limits, no bureaucracy just unlimited potential
- The nicest and most international team in the stylish brand-new office, in the heart of Munich with an amazing view on the Alps
- To learn more about our vibrant company culture feel free to visit our Career & Culture page.

**About us**: Carly is a cartech company improving car repair and maintenance for millions of car fans worldwide. We provide curated repair and maintenance knowledge and package it in a suitable format. With the help of our product, our customers receive actionable advice. They can then cover a large part of their repair and maintenance on their own, placing them back in control over their vehicles.

While we have been steadily growing and providing new services to our customers over the past years, there is still so much to do, and you can help us achieve it. So join us in our central Munich offices and help us bring joy to more car fans worldwide.
**What is Carly's purpose?**: Carly pairs real-time data with mechanical expertise to improve car fans' repair and maintenance experiences. Our aim is to Share Knowledge, Deliver Relevance and Provide Joy to car fans and people with car issues.
**What is Carly's vision?**: We want to be top of mind for car fans regarding repair and maintenance.Be a part of our driven team and conquer the automotive world with us

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