Intern Connected Car Experience
vor 6 Monaten
**Join the movement and find new inspiration.**:
We have an exciting opportunity as:
**Intern Connected Car Experience (all genders welcome)**
at Kia Connect GmbH in Frankfurt am Main.
>> At least 6 months (possible prolongation up to 12 months)
**Good to know**:
For your internship at Kia Connect, you must be enrolled for the entire internship period. You also need a valid visa and an unrestricted work permit in Germany. We recommend that you complete a six-month internship with us, as this will give you enough time to familiarize yourself with Kia Connect and familiarize yourself with the topics.
As a Connected Car Experience intern, you support the Connected Car Experience team.
**Be part of our mission as we shape the customer journey of tomorrow**:
- You research automotive trends, examine customer behavior and help us align our products with the needs of our future customers
- You will support the editing and design of customer support channels in different countries and platforms, including ticket systems
- You have ideas for designing our website or social media channels - bring on the ideas
- You collect, track and analyze customer feedback and use it to generate ideas for new functionalities or further developments
- You help resolve product or service issues by addressing customer complaints, identifying the cause of the issue, and working with appropriate stakeholders to develop solutions
- You are creative, know what the customer wants, how the market is developing and support the definition, development and localization of new app and in-car features
- You go through life with an open mind and find new options to improve the customer experience
**Your superpowers**:
- University degree in business administration or economics with a focus on strategy, business development and/or marketing
- Ideally some experience in digital marketing, customer support and content creation. Previous internship/working student in a related field
- Experience in the automotive industry is an advantage
- Digital understanding and drive, ideally with basic IT development knowledge
- Strong project management and organizational skills
- Excellent communication skills in English (written and oral)
- Advanced knowledge of PowerPoint. Basic knowledge of Adobe (AEM and Analytics), JIRA and CMS tools - great
- Knowledge of Salesforce tools, hey cool
**Who are we?**
Kia Connect was founded in 2019 as a wholly owned subsidiary of Kia Europe, making it part of the fifth largest automotive group in the world.
Kia is a global mobility brand with a vision to create sustainable mobility solutions for consumers, communities and societies around the world. Founded in 1944, Kia has been building motorcycles, cars and trucks for more than 75 years.
Today, Kia is at the forefront of popularizing electrified and battery-electric vehicles, developing a growing range of mobility services while encouraging millions of people to explore the best ways to get around. Our brand slogan, “Movement that Inspires,” reflects our commitment to inspiring consumers through our products and services.
Kia Europe is the European sales and production arm of Kia Corporation. From our headquarters in Frankfurt, Germany, we operate 39 markets across Europe and the Caucasus and employ more than 5,500 people, including around 3,500 workers at our state-of-the-art automotive plant in Zilina, Slovakia.
In 2019, Kia Europe launched its connected car services with the latest generation Kia Soul and will continue the rollout of its full European product range. Kia Connect's mission is to manage these services and to develop, deliver and monetize future services to increase the convenience of our customers and the profitability of our business.
**What awaits you with us**:
- A vibrant international environment. Our workforce consists of people from 37 nations.
- Play an active and important role in the development of Kia in Europe.
- Development of new frameworks and solutions.
- Demanding challenges in which you can get involved creatively.
- A competitive compensation package; a job ticket, systematic off
- and on-the-job training, free employee restaurant
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