Student Admissions

vor 4 Wochen

Berlin, Deutschland StartSteps Digital Education GmbH Vollzeit

We are looking for a passionate student admissions manager for our young & fast growing startup. This full-time position allows for working full-time from home or remotely.
- The role requires advanced skills in both English and German._
- **Tasks**:_

You will consult all prospective students through our admissions and enrollment steps, turning them into course participants, while ensuring a friendly and welcoming environment to all students joining our classes.
- You will ensure reliable, speedy and high-quality customer support to grow class sizes.
- You will maintain all necessary paperwork to a very high level of accuracy.
- You will run initiatives to improve the experience of all students, using relevant customer experience and success metrics.
- You will build a strong relationship with the Agentur für Arbeit, and seek to continually improve StartStep’s body of knowledge regarding the Agentur für Arbeit and Jobcenter, as well as their processes.
- **Requirements**:_
- You are fluent in both German & English
- You have strong written and verbal communication skills and the ability to adopt the style, tone, and voice of StartSteps.
- You love talking to people and have a high level of empathy, and know how to excite people for ideas.
- You are not afraid to pick up the phone and call people - we’ll be honest you’ll spend a lot of time on the phone. Previous work in a sales role is a huge plus.
- You have proven a high level of attention to detail and accuracy in data entry tasks.
- You have previous experience with a CRM (Pipedrive is a big plus).
- You are a star at establishing relationships with public institutions & maintaining these.
- You are able to present yourself & the company at information events.
- You are able to work with multiple stakeholders and teams to complete daily operational tasks.
- You are able to work well in a team, and ready to jump in and help others where needed, sharing your knowledge of AfA and their processes.

**Benefits**:

- We offer a competitive salary.
- We'll give you many opportunities to grow your skills on the job.
- We are a product that has a real impact on the world by helping people change their lives through education. Our other project teaches digital skills in developing countries.
- This is your chance to join a young & fast moving startup, with a lot of autonomy and freedom in making decisions and leading initiatives.
- We have a Berlin dog-friendly office with unlimited tea & coffee.
- We can be 100% remote and flexible - work from anywhere with an internet connection.
- Attractive bonus system
- We want you to join our fun and young team.
- We are an equal opportunity employer.

**Salary**: From 30,000.00€ per year

**Language**:

- German (required)

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