Mitarbeiter Client Support
vor 2 Wochen
**Mitarbeiter Client Support (m/w/d)**
Stellen-ID: 15190-EV
Standort: Frankfurt am Main
Anstellungsart(en): Vollzeit
Werden Sie Teil eines Teams von Spezialisten, die mit ihrer Arbeit den Betrieb hochkomplexer Client Umgebungen am Flughafen Frankfurt gewährleisten.
Wir suchen Mitarbeiter im First und Second Level Support, gerne ab sofort.
**Ihr Profil**
- Abgeschlossene Berufsausbildung, z.B. als Fachinformatiker für Systemintegration, IT Kundenbetreuer, IT Systemkaufmann, IT Systemelektroniker, Servicetechniker IT, Informationselektroniker oder vergleichbar
- Erfahrung im Second Level Support hinsichtlich Fehlerbeseitigung an Hard
- und Software
- Kenntnisse im Support von Windows Betriebssystemen und Microsoft Client Applikationen: Windows 10, MS Office, Office 365
- Erfahrung in der Umsetzung von Servicekonzepten und etablierten Prozessen
- Gute Deutsch
- und Englischkenntnisse
**Attraktive Bedingungen**
- Attraktives Vergütungspaket
- Flexible Arbeitszeitmodelle mit Gleitzeit
- Weiterbildungsmöglichkeiten
- Unbefristetes Arbeitsverhältnis
- Arbeitgeberfinanzierte Altersvorsorge
**Ihre Aufgaben**
- Zuweisung von Rechten und Richtlinien der Benutzer
- und Gruppenverwaltung, sowie der Softwarenutzung: Active Directory, Softwareverteilung, Patchmanagement, Antivirus, etc.
- 1st und 2nd Level Support, remote als auch vor Ort, bei Kundenanfragen zu IT-Systemen vor Ort
- Installation und Entstörung sowie Auslieferung von IT-Hardware
- toolgestützte Bearbeitung von Servicerequests und Incidents
- Entstörung von IT-Services an Hard
- und Software im Client Support unter Einhaltung der vorgegebenen SLAs
**Haben wir Ihr Interesse geweckt?**
Profitieren Sie von unserer langjährigen Erfahrung in der IT Personalvermittlung und senden Sie uns Ihre Bewerbungsunterlagen - das ist für Sie völlig kostenfrei.
**Kontaktdaten für Stellenanzeige**
Enrico Vetter
puro Personaldienstleistung GmbH
Dultstr. 1
80331 München
+49 89 232364717
Abteilung(en): IT
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