Product Owner of Digital Knowledge Platform
vor 2 Monaten
Your Role
As a product owner you will take end-to-end responsibility for the development and scaling of our digital knowledge platform in ZEISS IQS Service. Based on user needs and strategic priorities, you will define and coordinate the successful implementation of the product within a team of service experts.
You will also:
- Help > 1.000 users, to make their life easier: enable them to search, find and share knowledge within the global service organization- Help to boost service productivity and reduce costs- Provide vision and direction to the project team and stakeholders- lead a project team of service experts, editors, content experts, IT, developers and external partners and take over responsibility for the implementation of the roadmap and specific milestones- Work in close collaboration with users to understand needs and define requirements and do customer and market research for further develop our knowledge platform- Coordinate the product backlogs; ensure that the team always has an adequate number of prepared tasks to work on and remove impediments, where necessary- Work with different internal and external stakeholders e.g., top management, service managers, service technicians and external stakeholders like partners and customers and facility communication between stakeholders
Your Profile- University degree, preferably in natural sciences, engineering, informatics or business- Base to mid-level understanding of modern software technology stacks- Working experience as Product Owner or Scaling Manager for digital products- Being able to derive solutions from customer pain points - comfortable with the unknown and able to adapt in short cycles- Strong communication skills- Strong goal and result orientation with hands-on mentality- Preferably experience with knowledge platforms- Preferably experience in working in international, cross-functional teams- Preferably experience working with Microsoft Suite and Azure DevOps- Fluency in English and German
Your ZEISS Recruiting Team:
Stefan Schmid
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