Relocation Specialist

vor 3 Wochen


Frankfurt am Main, Deutschland Dwellworks GmbH Vollzeit

**THE ROLE**:
As a Relocation Specialist, Destination Services you will connect professionals and executives who are relocating with their company to a new city in Germany, Austria or Switzerland, to one of our consultants in the destination they are moving to. In this role, you are the direct point of contact for any requests or concerns. You will coordinate a high-quality service approach and nurture the client-to-consultant rapport with your interpersonal and mentoring skills.

This is a full-time (40 hours weekly) or part-time (minimum 35 hours weekly) position based centrally in Frankfurt/Main with the option to work 60% from home.

**_ (50%) Program Management_**
- Serve as the process and experience manager for destination services provided to professionals and executives being relocated by their company. You will have various files in different stages of the destination services process
- Bridge communication and foster relationships between transferees and our country-specific consultant network
- Develop a deep understanding of all destination services program workflows and processes
- Work collaboratively with clients and team members to achieve company-wide goals in alignment with our business strategy

**_ (25%) Conflict Resolution and Coaching_**
- Lead and implement effective feedback sessions with consultants consistently
- Advise and redirect consultants who have service delivery issues
- Instruct consultants on best practices based on performance

**_ (20%) Data Entry_**
- Complete detailed data entry, including billing and client-specific reporting
- Record and report updates into Dwellworks’ and clients’ systems

**_ (5%) Ad Hoc Projects_**
- Participate in special projects and assist with special client requests as needed

**WHAT WE ARE LOOKING FOR**:
**_
Your Education_**
- Bachelor’s degree preferred

**_ Your Experience and Skills _**
- Minimum of one year in customer service, ideally in international relocation
- Fluency in German and English
- Firm understanding of cultural differences and/or experience working with people from various cultures
- Preferably international travel or relocation experience
- Microsoft 365, organizational and multitasking skills to handle the volume of work independently
- Flexibility with new tasks that arise in a fast-paced environment
- The ability to manage challenging situations within the client service industry
- Excellent interpersonal, verbal and written communication skills
- Thrive as a client-driven team player in a dynamic work environment

**WHO WE ARE**:
Dwellworks is a leading provider of innovative and cost-effective global mobility solutions. Working together as a team with our network of Destination Service Consultants, we deliver Destination Services, Intercultural Solutions, Property Management, and Appraisals for both mortgage and relocation, and temporary living accommodations.

The Dwellworks team is located around the world, with global headquarters in Cleveland, OH, USA and service centers in Canada, Mexico, Costa Rica, Germany, Ireland, the UK, Luxembourg, the Netherlands, France, Hong Kong, Singapore, and China. We work alongside our global network of experienced in-market service providers - the largest and most amazing team of individuals within the industry.

**_
Dwellworks values the diversity of perspective & experience brought to our company by people from all backgrounds & communities._



  • Frankfurt am Main, Hessen, Deutschland Ateca Consulting Vollzeit

    We are a privately owned banking institution in Switzerland that is seeking highly skilled professionals to join our team.As a High Net Worth Banking Specialist, you will be responsible for managing complex financial portfolios and providing expert advice to high-net-worth individuals.Our ideal candidate will have at least 5 years of experience in private...

  • Audio QA Specialist

    vor 3 Wochen


    Frankfurt am Main, Deutschland Crytek GmbH Vollzeit

    Frankfurt & Remote QA / Customer Support Crytek - We are looking for an **Audio QA Specialist** to join our QA and Audio development teams and work on our titles helping and aiding our development team to maintain and optimize the quality of our games. **Please submit a Cover Letter along with your CV to give us insight as to why you would like to work in...

  • QA Specialist

    vor 8 Monaten


    Frankfurt am Main, Deutschland Crytek GmbH Vollzeit

    Frankfurt (Onsite) QA / Customer Support Hunt: Showdown - We are looking for a _passionate_ and _seasoned_ Hunt **console** player **QA Specialist **to join theHunt: Showdown QA Team **on-site** in our Frankfurt studio. In this position you will work closely with the developers (e.g. game designers, coders, level designers, artists and so on) helping and...


  • Frankfurt am Main, Hessen, Deutschland Starion Vollzeit

    We are seeking a highly skilled Chief Cybersecurity Specialist to join our team at Starion. In this exciting role, you will have the opportunity to work on world-leading space projects and contribute to delivering pioneering missions that provide us with cutting-edge information and technologies.About UsAt Starion, we pride ourselves on being a leader in the...


  • Frankfurt am Main, Deutschland Crytek GmbH Vollzeit

    Frankfurt, Germany Back Office / Administrative Crytek - Are you inspired by fast paced and international environment? We are looking an experienced **People and Culture Specialist **to join our team in our Frankfurt office to develop a strong workplace culture. - Responsibilities - Proactively champion a workplace culture in alignment with company values. -...


  • Frankfurt am Main, Deutschland Ubiquity Service Vollzeit

    **Title-2: Return Refurbishment Specialist - 7HC** Job responsibilities: 1. According to the refurbishment standards and procedures stipulated by the company, return the received goods (including mobile power supply/charging cable/charger/headset/speaker/sweeper) Conduct visual inspection/product functional testing and repackaging work, etc. 2. According to...


  • Frankfurt am Main, Deutschland Crytek GmbH Vollzeit

    Frankfurt, Germany Back Office / Administrative Crytek - Are you inspired by fast paced and international environment? We are looking a passionate **Junior People and Culture Specialist** to join our team in our Frankfurt office to develop a strong workplace culture. - Responsibilities - Proactively champion a workplace culture in alignment with our company...


  • Frankfurt am Main, Hessen, Deutschland Starion Vollzeit

    Starion is seeking a highly skilled Satellite Operations Specialist to join its team in Darmstadt, Germany. This role offers a unique opportunity to work on cutting-edge space projects and contribute to the success of our Earth Observation Mission Operations team.About the RoleThe Satellite Operations Specialist will be responsible for supporting the...


  • Frankfurt am Main, Deutschland SEB Vollzeit

    Du möchtest von Anfang an mehr bewegen? Und den Grundstein für deine langfristig erfolgreiche Laufbahn legen? Dann komm zu uns als **HR Administration/Payroll Specialist (m/w/d) **in Frankfurt - **zunächst befristet für 2 Jahre**. Bei uns im Team kannst du dich und deine Ambitionen verwirklichen. Denn wir motivieren uns gegenseitig und packen die Dinge...


  • Frankfurt am Main, Deutschland Amerikanische Botschaft Berlin Vollzeit

    Hiring Path: - Open to the public Who May Apply/Clarification From the Agency: For USEFM - FP is 05. Actual FP salary determined by Washington D.C. - U.S. Citizens / All Sources Security Clearance Required: Secret/Confidential Clearance Appointment Type Permanent Appointment Type Details: Marketing Statement: We encourage you to read and understand the...


  • Frankfurt am Main, Deutschland Talent Concept Advisory GmbH Vollzeit

    Derzeit suchen wir für unseren Kunden, ein internationales Unternehmen, eine Senior HR Operations Specialist (m/w/d) in Frankfurt am Main. Aufgaben - Du fungierst als erste Anlaufstelle für HR-Anfragen der Mitarbeiter: innen. - Eigenständige Bearbeitung und Klärung allgemeiner Anfragen an die HR-Abteilung. - Beratung, Auslegung und Verwaltung von...


  • Frankfurt am Main, Deutschland Binance Vollzeit

    Binance is the global blockchain company behind the world's largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...


  • Frankfurt am Main, Deutschland Amerikanische Botschaft Berlin Vollzeit

    Hiring Path: - Custom Announcement (not open to the public) Who May Apply/Clarification From the Agency: For USEFM - FP is 05. Actual FP salary determined by Washington D.C. - U.S. Citizen Eligible Family Members (USEFMs) - All Agencies Security Clearance Required: Top Secret Clearance Appointment Type Term appt, NTE 4 yrs Appointment Type...

  • Facility Caretaker

    vor 1 Monat


    Frankfurt am Main, Deutschland Newrest Vollzeit

    Monitoring and maintenance of the company buildings and outdoor facilities to ensure they are in good condition. - Carrying out minor repairs, maintenance work and technical checks. - Control and management of building services, such as heating, air conditioning and lighting. - Liaising with external service providers and tradesmen for larger maintenance and...


  • Frankfurt am Main, Deutschland Qualifyze GmbH Vollzeit

    **About us** Founded in September 2017, Qualifyze is the fastest-growing 3rd party audit provider in the world. Our success builds on a one-of-a-kind digital audit platform that connects the most important stakeholders of the pharmaceutical industry: manufacturers, suppliers, and auditors. With Qualifyze, customers can solve their audit demand 100%...


  • Frankfurt am Main, Deutschland Amerikanische Botschaft Berlin Vollzeit

    Hiring Path: - Open to the public Who May Apply/Clarification From the Agency: For USEFM - FP is 05. Actual FP salary determined by Washington D.C. - U.S. Citizen Eligible Family Members (USEFMs) - All Agencies Position is open to USEFMs at any European Post. Security Clearance Required: Top Secret Clearance Appointment Type Term appt, NTE 4...


  • Frankfurt am Main, Hessen, Deutschland Cpl Vollzeit

    We are a leading provider of international staffing solutions, currently partnering with a renowned company in the fire protection industry. Our client is based in Frankfurt and requires relocation. About the RoleThe successful candidate will work on mechanical piping systems, focusing on servicing diesel engine driven fire pumps and engines. The Service...

  • Marketing Lead

    vor 7 Monaten


    Frankfurt am Main, Deutschland Crytek GmbH Vollzeit

    Frankfurt & Remote Marketing / PR / Biz Dev Hunt: Showdown - We are looking for a **Marketing Lead**, to drive performance & digital marketing initiatives for our live service game Hunt: Showdown. In this role, you will oversee a team of marketing and brand specialists, collaborating closely with the PR, community, and social team to enhance our overall...


  • Frankfurt am Main, Hessen, Deutschland Eumetsat Vollzeit

    Data Centre Services Team Leader Role Eumetsat is Europe's meteorological satellite agency, operating satellites that monitor the weather and climate from space - 24 hours a day, 365 days a year. The Data Centre Services Team Leader will support the evolution, development, and deployment of data centre services, infrastructure, and solutions for current and...


  • Frankfurt am Main, Deutschland Krila Consultancy & Recruitment Vollzeit

    Our client is a top provider of information management solutions; an IT consulting company with 23 international offices and headquarters in Toronto, Canada. They offer leading companies the full range of consulting services from conception to implementation and operation of innovative data & analytics solutions. With over 2600 experts worldwide, they close...