Customer Support Associate

vor 1 Monat


Berlin, Deutschland Sellpy Vollzeit

**Welcome to your new job as our first full-time Customer Support Associate in the Berlin office. You will have the opportunity to learn while becoming an important part of Sellpy’s Customer Support team.**

You are welcome to bring your passion for sustainability when you help our customers with a wide variety of activities. Sellpy grows larger by the day which makes us excited to add a German-speaking colleague to the team. Our future teammate will have an important role in driving the expansion in Germany and Austria. Also a fun one, since you will be the first full-time Customer Support Associate in our brand new Berlin office.

**In short, you will**:

- Create satisfaction for our buyers and sellers in a wide variety of support errands.
- Learn lots from tech and sustainability in a fast-paced environment.
- Help to improve our service based on customer feedback.
- Contribute to how we expand our processes in customer support.

**You need**:

- Spoken and written fluency in German, and very good knowledge of English.
- An interest in finding solutions and improving the offer for our customers.
- A structured and service-minded mentality.

**We are impressed if you have**:

- Experience in a customer-facing role.
- An interest in second hand & sustainability.

**You get to**:

- Be part of a tech-minded company that's driving the change towards a sustainable lifestyle. In return, you will get direction, energy, and work on meaningful challenges on a daily basis.
- Benefit from hybrid work from our office in the centre of Berlin (Kreuzberg), and from home.
- Work with highly skilled and motivated colleagues.
- Enjoy staff discounts at Sellpy and the H&M brands.
- Save up with a monthly pension plan.

**About Sellpy**

Sellpy’s vision is to empower everyone to live a circular life. We believe there is huge financial, social and environmental value in prolonging the life of things and clothes. We are proud to be the leading service for second hand items, and one of the fastest-growing scale-ups in Sweden. The list of countries we are available in grows by the day. Since launching, we have given new life to more than 20 million pre-owned items, saving almost 150.000 tons of CO₂.

**Location**

You are welcome to do all these things at our new office at Kreuzberg in Berlin, and from home. We want you to enjoy a flexible work setup because well, it’s 2023 and digital meetings work just as fine.

**Form of employment**: Full-time

**Start**:As agreed upon



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