Employee Customer Service
Vor 6 Tagen
**Working at Freudenberg**: "We will wow your world" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.
Some of your Benefits
Cafeteria/ Canteen
**Cafeteria/ Canteen**: We offer fresh food on-site, both hot and cold.
Corporate Events
**Corporate Events**: We celebrate success as a team, because only together can we achieve our goals.
Easily Reachable
**Easily Reachable**: Easy, low-stress access by car or public transport.
Diversity & Inclusion
**Diversity & Inclusion**: We focus on providing an inclusive environment and recognize our diversity contributes to our success.
Flexible Work Models
**Flexible Work Models**: We allow for flexible work models to ensure both professional and personal success.
Maisach
Hybrid Work
OKS Spezialschmierstoffe GmbH
You support our team as
Employee Customer Service (f/m/d)
**Responsibilities**:
Commercial support for customers
Carrying out mailings to sales partners
Creation and maintenance of customer master data, conditions and preparation of offers
Complaint processing and internal follow-up
Control and monitoring of pricing processes, blanket orders and credit management
Updating and maintaining data in the CRM system
Support of the OKS webshop
Planning, organisation and support in the implementation of events for sales partners, trade fair appearances, internal sales meetings and sales campaigns in cooperation with the Marketing and Technical Service departments
This is a fixed-term position
**Qualifications**:
Completed commercial training with at least 2 years of professional experience in the relevant field
Experience in customer service in a manufacturing company
Good knowledge of CRM systems and MS Office
Business fluent in English, further language skills would be an advantage
Customer and solution orientation
Sociability and good manners
Ability to work in a team, openness and loyalty
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Additional Information
Catarina Bock
+49 89 78769459
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