People Operations Leader

Vor 3 Tagen

Munich, Deutschland Rizing Vollzeit

**Description**:
**Essential Functions**:

- Guides and trains the People Operations team in the region, supporting them to deliver high-quality, responsive and partnership-focused services to our internal customers.
- Optimizes daily activities, processes, procedures and performance of the people operations team through continuous improvement.
- Participating in the design and implementation of the wellbeing initiatives
- Ensures the team provides appropriate advice to the business to ensure legal compliance across all people areas
- Oversees, facilitates and delivers high-quality, responsive and partnership-focused services to our internal customers.
- Ensures policies, contracts and procedures are developed, implemented, maintained, known and followed to comply with legislation and internal processes
- Maintains and refreshes annually all people operations contents (intranet, training, documents, policies, processes, procedures, templates, etc.)
- Initiates onboarding content and execution to support new starters to Rizing and those transitioning into new roles, working in conjunction with our recruiting and learning & development teams
- Strong team player and driver of collaboration:

- Works closely with Culture and talent partners, IT, finance, payroll
- Ensures payroll deadlines are met and payroll data is accurately captured for the pay run

**Essential Functions (Continued)**:

- Manages and updates data to ensure our HR systems and tools (e.g. SuccessFactors) are kept up-to-date with changes to employee and position information
- Manages stakeholder expectations and promptly escalates customer satisfaction concerns
- Manages responses on diverse social networks in collaboration with Culture and Talent Partners
- Executes Rizing’s annual event processes with managers for goals, performance, compensation, etc. within the region
- Works in collaboration with the total rewards specialist to support and proceed with benefits and compensation packages for the region including benefits enrollment processes and compensation frameworks
- Updates and keeps up-to-date information on our corporate intranet portal to support employees and managers.
- Follows the immigration and global mobility processes and procedures and ensure compliance
- Facilitates and promotes the adoption of wellbeing, DEI and culture initiatives
- Prepares compliance reports as well as other necessary reporting
- Performs other duties as assigned.

**Required Qualifications**:

- Bachelor’s Degree in any field
- Experience working in an HR operations role
- Experience in leading the activities of an operational team regionally
- Experience in maintaining high quality of data

**Desired Qualifications**:

- Experience in continuous process improvement
- A Bachelor’s Degree in Business, HR or related discipline
- HR Certification (SHRM CP, CRHA, CIPD Level 3 or above, or equivalent)
- Previous experience working as a people operations generalist
- Experience working in a regional role covering multiple countries
- Previous experience working in a global professional services firm
- Experience using SuccessFactors

**Knowledge, Skills, and Abilities (KSAs)**:

- Process design, process improvement and root cause analysis
- Advanced knowledge of MS Office including Word, Excel, and PowerPoint.
- Ability to manage day to day people operations activities for self and others
- Ability to manage multiple priorities and meet tight deadlines, with meticulous attention to detail and strong organizational skills
- Strong listening and customer service skills
- Ability to create relationships with business stakeholders
- Knowledge of how to work with sensitive information and data and the ability to maintain confidentiality of the above

**Knowledge, Skills, and Abilities (Continued)**:

- Ability to adapt quickly and appropriately to a range of situations as business needs arise
- Ability to readily take action on challenges, seize new opportunities, and act with a clear sense of ownership on commitments; willingness to step up and handle tough issues
- Ability to communicate to a high level of proficiency in written and verbal communications across the full range of communication channels
- Positive energy and prioritize in face of ambiguity and change

**Competencies**:

- Collaboration- Courage- Excellence- Integrity- Respect

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