Data Center Network Technician

vor 2 Wochen

Munich, Deutschland Penguin Formula Vollzeit

Company Description

We Cook iT is an international software house that delivers software development to its corporate customers by providing highly skilled, communicative IT professionals to build their customized products through outsourcing, nearshoring and turn-key projects’ solutions.

How do we differentiate ourselves? By investing in the professional growth and personal care of our software developers. We provide them with a premium service so that they can do the same for our customers.

Our talented team holds software engineers and sales experts, spread across offices in Europe and South America, and we represent a go-getting and driven company who aims to be an inspiring software house, knowing our future relies on IT.

We Cook iT stand for growth, support, dynamic, companionship and communication and we’re looking for a [main characteristic] [position] to join team We Cook iT. Our head office is located in Portugal in the heart of Lisbon (Avenida da Liberdade) and we work mainly for the European market.

**Job Description**:

- Establishment and maintenance of physical and logical connectivity between infrastructure components, services and devices within the Data Center and all areas of Office buildings as well as to/from external serving and depending services.
- Installation/decommissioning of infrastructure hardware elements and/or providing support to said installation/decommissioning.
- Physical and capacity planning including space, power (UPS), cooling, physical cabling, ensuring compliance with DC design policies and conventions. Use of e.g. CAFM and DCPlanner.
- Asset management and identifying, cataloguing, labelling and tracking of infrastructure elements and devices inclusive of all networking equipment, cabling, power sources, cooling etc.
- Escorting visitors in and around the DCs.
- Regular or on-demand checking of DC health by means of tooling, test devices (e.g. Fluke testers) and visual checks.
- Thorough knowledge of monitors, switches, routers and other technical equipment
- Troubleshooting skills to solve network issues promptly
- Customer service skills
- Problem-solving skills to provide solutions for any issues with operating systems
- Analysis, critical thinking and multitasking
- Maintain the technical and security policy systems in the data center
- Detect and rectify the network faults to avoid the downtime
- Carry out the installations and documentation for passive networks (copper and glass)
- Analyze and provide problem resolution to ensure timely delivery of hosting requirement
- Ensure data center policies and procedures follow customer and service provider standards
- Utilize custom monitoring software and an internal ticketing system to provide customer support
- Provide inventory tracking and updating to maintain a valid count of materials and supplies
- Monitor and respond to environmental, security, and equipment monitoring systems along with hardware and network repair

**Qualifications**:

- Upper-Intermediate spoken German language
- Desirable certification: CCNA Data Center (Cisco)

Additional Information

We’re looking forward to hearing from you

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