Senior User Experience Researcher

vor 5 Monaten

Hamburg, Deutschland New Work SE Vollzeit

Your tasks:

- Create customized study designs to tackle complex research questions and project requirements via state-of-the-art methodology and mixed methods approaches.
- Navigate product teams and stakeholders through the collaborative process of highly complex research studies.
- Advice product teams how to create an ideal scope and fidelity of test material.
- Analyse and summarize results in suitable reporting styles or types of research artefacts.
- Present research findings to product teams, to the whole product & UX community as well as the leadership team.
- Ensure that business units and leadership team members understand and follow user needs and design recommendations carefully.
- Provide internal mentoring support to product teams in self serviced research studies.
- Supervise interns and working students on their learning journey.
- Facilitate research workshops and internal trainings.

Your skills:

- German is a requirement for this role as most of our users are German-speakers. English is also needed as English is the company language.
- You have worked in (Senior) User Research positions for a minimum of 4-5 years now.
- You are experienced in utilizing various quantitative and qualitative research methods in complex mixed-methods approaches.
- You are experienced in leading strategic research efforts and integrating crucial insights into product design.
- You know how Product Designers, Product Managers and Engineers work and always choose the best ways to support and influence these partnering roles efficiently.
- You are a passionate moderator of interviews and discussions, constantly observing crucial details and navigating the conversation with a sure instinct.
- You are a talented presenter and know how to convince even rational thinking stakeholders and target audiences of user obsessed ways of thinking.
- You are a patient mentor and love teaching user centered workstyles and research methods to stakeholders and less experienced peers.

About the job
- Our User Research team delivers neutral user insights, user feedback and internal enablement services to support both the management and operational teams in de-risking strategic and tactical design decisions in product, brand and marketing. We are working closely together with Design Strategy and User Care, transforming insights about user needs into product strategy.
- We are currently seeking a passionate (Senior) UX Researcher (M/F/x) for our Hamburg Office that could complement our team of experienced researchers with rock-solid expertise in quantitative research, UX metrics and KPI measurements and tangible experiences in qualitative research.-
- Your benefitsConsulting services
Mobile devices also availabe for private use
Bus and train ticket
Trust-based working hours
Communication on equal terms
Lived culture of failure
Transparent, competitive salary
Mood-o-Meter Feedback / questions for the board
12 weeks Workation
6 week vacation

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