Operations Specialist, Expansion

vor 2 Wochen

Berlin, Deutschland Bolt Technology Vollzeit

We are looking for an analytical and solutions-driven Operations Specialist to manage our Germany ride-hailing operations.

You'll be involved in managing our business operations, reducing cost, improving efficiency, and orchestrating amongst local and central operations as well as cross-functional teams. You will have full ownership of city metrics, analyse quantitative & qualitative data from various sources, and develop and execute the projects.

You will be working closely with the Country and Operations Manager, internal teams, and our fleet partners, and your work will have a direct impact on the business growth.

**Your daily adventures will include**:

- Creating, **optimising** or even removing processes - efficiency is our priority; you will help us find the smoothest way to run operations
- **Form bonds** - Develop programs and incentives and sit down with our fleet partners to negotiate offers that make an impact for Bolt and our partners
- **Develop a sophisticated fleet management environment **using the power of your skills and experience as well as the support from local and central teams** **
- **Hands-on supply management** - working **autonomously** and taking initiatives through the stages of driver and fleet acquisition, conversion, activation and retention
- **Analysing data** - you will monitor our supply performance, quality and city operations metrics to ensure solid supply coverage and utilisation
- **Developing** **and executing strategies** to increase our operational efficiency, solve challenges where others turn away, and influence the way Bolt is going in the future

**What we're looking for**:

- You have 2+ years of **experience in an analytical, project management or consulting role**
- You are a **strong collaborator** with **excellent communication skills** (both verbal and written) in **German** and **English**
- You are **highly analytical** and have a **data-driven mindset with excellent Excel skills, **yet are not afraid to get your hands dirty if needed
- You are a hustler, **not stopping after 50 obstacles a day**
- You are **passionate** about new technologies and how to change mobility in cities
- You have a **strong motivation** to solve problems creatively and efficiently
- You **thrive in a fast-paced environment**
- You are **detail-oriented **and **organised**, but never lose the big picture
- You are customer-oriented and will strive to strengthen our value proposition to **ensure supply growth**

**You will get extra credits for**:

- Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
- Experience in product launches, business development or running a business

**Your daily adventures will include**:

- **Creating** and **optimising** processes - efficiency is our priority; you will help us find the most efficient way to run operations
- **Collaborating with local operations and other local/HQ teams** to streamline relevant processes and suggest improvements
- **Hands-on supply management** in Germany - working **autonomously** and taking initiatives through the stages of driver acquisition, conversion and activation
- **Analysing data** - you will monitor our supply performance, quality and city operations metrics to ensure solid supply coverage and utilisation
- **Developing** **and executing strategies/initiatives** to increase our operational efficiency and solve relevant operational challenges

**What we're looking for**:

- You have 3+ years **experience in an analytical position**
- You are a **strong collaborator** with **excellent communication skills** (both verbal and written) in **German** and **English**
- You are **highly analytical** and have a **data-driven mindset with excellent Excel skills**
- You are a hustler, **not stopping after 20 obstacles a day**
- You are **passionate** about new technologies and ride-hailing
- You have a **strong motivation** to solve problems creatively and efficiently
- You **thrive in a fast-paced environment**
- You are **detail-oriented and organised**
- You are customer-oriented and will strive to strengthen your driver value proposition to **ensure supply growth**
- Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
- Experience in product launches or running a business

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