Tricare Beneficiary Services Representative

vor 3 Monaten

Wiesbaden, Deutschland Leidos Vollzeit

**Description**

Are you looking for your next **“great mission” **professionally? Do you have more to give, want to learn new skills and be part of a team with a rewarding mission? **Leidos has the perfect job for you in Wiesbaden, Germany**

The **BEST and BRIGHTEST** come to Leidos, where we take pride in making a difference every day Leidos offers great benefits: competitive paid time off (PTO) packages, 10 paid federal holidays, 401K retirement plan, college tuition and technical certification assistance, on the job training, paid parental leave, paid disability leave AND an incredible internal/external referral bonus program that rewards you for knowing and introducing great talent to us

As part of the Leidos team as a Beneficiary Services Representative Floater, you will provide Beneficiary education and enrollment services for the TRICARE Overseas Program under the Defense Health Agency. You will also provide specific services to all eligible beneficiaries including beneficiary education and enrollment designed to assist in operating an integrated healthcare delivery system for all eligible beneficiaries overseas. Under mínimal supervision, you will serve as a TRICARE liaison for the beneficiary population. This great job opportunity makes a difference for so many of our valued military families

**PRIMARY DUTIES**
- Verify benefits eligibility and process enrollments, disenrollments, portability transfers, and more using the Defense Online Enrollment System, Customer Relationship Manager systems, etc.
- Register TRICARE beneficiaries in the MHS Genesis system
- Perform Primary Care Manager changes, following the Military Treatment Facility guidelines
- Provide education on resources and benefits, enrollment/disenrollment information, and customer service to beneficiaries on the phone and in person
- Collect, process, retrieve, and disseminate transfer information for active-duty and active-duty family member portability/disenrollment processes
- Conduct briefings for In Processing, Out Processing, Maternity, pre-separation/retirement and others
- Provide basic claims assistance such as providing information on the status of claims
- Collect and record other Health Information into applicable systems
- Assess the appropriate assistance level needed and refer or escalate as needed to address the issue at hand
- Collect and report information on daily activities performed
- Complete on a timely basis and comply with HIPAA regulations, Leidos, and other training and refresher courses
- Maintain confidentiality and proper handling of Protected Health Information
- Provide remote support to Leidos BSRs at other sites
- Provide shadow support to new BSRs as needed
- Adhere to a business casual dress code
- Other duties as assigned

**MINIMUM REQUIRED SKILLS**
- High school diploma or GED
- Must be SOFA/Command Sponsored as a dependent of an Active-Duty Service Member, DoD employee or US Contractor supporting the DoD
- Must be a US Citizen
- Be eligible for and maintain ADP IT III / Non Sensitive Position, Tier 1
- Three years’ cumulative experience in the following areas:

- Experience in U.S. military healthcare delivery system or civilian managed care medical/administrative environment
- Experience in a medical or clinical environment
- Experience with MHS Genesis or civilian healthcare computer system and in processing medical claims
- Experience in a customer service environment

**DESIRED**
- Be fluent in English
- Proficient in written and oral communications
- Possess effective presentation skills
- Computer literate with Internet research experience
- Ability to reply tactfully with people on the phone and in person
- Ability to work independently and under mínimal supervision
- Excellent organizational skills and time management skills
- Detail oriented
- Ability to multitask
- Knowledge of TRICARE Overseas programs, Defense Enrollment Eligibility Reporting System (DEERS), DOES, and MHS Genesis.

**Original Posting Date**: 2024-10-01

**Pay Range**: Pay Range $28,600.00 - $51,700.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

  • Tricare Beneficiary Services Representative

    vor 7 Monaten

    Wiesbaden, Deutschland Leidos Vollzeit

    **Description** Are you looking for your next **“great mission” **professionally? Do you have more to give, want to learn new skills and be part of a team with a rewarding mission? **Leidos has the perfect job for you in Weisbaden, Germany** The **BEST and BRIGHTEST** come to Leidos, where we take pride in making a difference for every day! Leidos...

  • Tricare Beneficiary Services Representative

    vor 7 Monaten

    Wiesbaden, Deutschland Leidos Vollzeit

    **Description** Are you looking for your next **“great mission”** professionally? Do you have more to give, want to learn new skills and be part of a team with a rewarding mission? **Leidos has the perfect job for you in Wiesbaden, Germany** The **BEST and BRIGHTEST** come to Leidos, where we take pride in making a difference for every day! Leidos...

  • Tricare Beneficiary Services

    vor 21 Stunden

    Wiesbaden, Deutschland Leidos Vollzeit

    **Description** **Does helping our Active Duty Military, Veterans, and their families interest you! Leidos has an opportunity for you to do just that at our facility in Wiesbaden. As a BSR you will be on the front lines for the education and enrollment of our service members/retirees and their family members into the world of TRICARE Benefits. We will train...

  • CSC (Corporation Service Company) | Client Service Representative

    vor 3 Wochen

    wiesbaden, Deutschland CSC (Corporation Service Company) Vollzeit

    Title: Client Service RepresentativeLocation: WiesbadenWorking Hours: Monday to Friday - 9am - 6pmHybridSind Sie begeistert von exzellentem Service?Wir sind ein globales Unternehmen, in dem service- und teamorientierte Mitarbeiter und Mitarbeiterinnen arbeiten, um in unseren lokalen Standorten etwas zu bewegen. Unsere Leidenschaft gilt der Servicequalität...

  • Principal Field Service Representative/sr

    vor 22 Stunden

    Wiesbaden, Deutschland Northrop Grumman Vollzeit

    **Requisition ID: R10108656**: - **Category**:Engineering - **Location**:Wiesbaden, Hesse, DEU - **Citizenship Required**:United States Citizenship - **Clearance Type**: Top Secret - **Telecommute**:No - Teleworking not available for this position - **Shift**:1st Shift (United States of America) - **Travel Required**:Yes, 25% of the Time - **Relocation...

  • Field Service Representative

    vor 20 Stunden

    Wiesbaden, Deutschland ECS Vollzeit

    ECS is seeking a **_Field Service Representative (OCONUS) _**to work in our **_Wiesbaden, Germany_** office. ECS is seeking a Field Service Representative (FSR) to be based in Germany with the expectation of frequent travel to CONUS and OCONUS locations. ECS Federal is currently looking for self-starting, challenge-seeking professionals interested in...

  • Customer Service Representative

    vor 7 Monaten

    Wiesbaden, Deutschland Jobactive GmbH Vollzeit

    **Customer Service Representative (m/w/d)** - Unser Auftraggeber ist ein Konzern für Lebensmittel-Spezialitäten mit weltweit über 20.000 Mitarbeitenden. - Für die Deutschland-Zentrale in Wiesbaden suchen wir zum nächstmöglichen Zeitpunkt einen - **Customer Service Representative (m/w/d)** **Ihre Aufgaben**: - Aufnahme der Anliegen von Kunden und...

  • Customer Service Representative

    Vor 4 Tagen

    Wiesbaden, Deutschland Mobihub GmbH Vollzeit

    **Summary**: As a Customer Service Representative, you will be responsible for inbound shipments. You will assess the devices that are returned and maintain communication with the customers for refunds and exchanges in a timely and accurate manner. **profile** **Qualification Requirements**: **Experience**: - Preferred experience in data entry,...

  • Customer Service Representative

    vor 7 Monaten

    Wiesbaden, Deutschland Mobihub GmbH Vollzeit

    **Summary**: As a Customer Service Representative, you will be responsible for inbound shipments. You will assess the devices that are returned and maintain communication with the customers for refunds and exchanges in a timely and accurate manner. **profile** **Qualification Requirements**: **Experience**: - Preferred experience in data entry,...

  • Staff Field Service Representative

    vor 7 Monaten

    Wiesbaden, Deutschland Northrop Grumman Vollzeit

    **Requisition ID: R10115468**: - **Category**:Engineering - **Location**:Wiesbaden, Hesse, DEU - **Citizenship Required**:United States Citizenship - **Clearance Type**: Top Secret - **Telecommute**:Yes - May Consider Full Time Teleworking for this position - **Shift**:1st Shift (United States of America) - **Travel Required**:Yes, 25% of the Time -...

  • Customer Service Representative

    vor 4 Monaten

    Wiesbaden, Deutschland Solventum Vollzeit

    Job Description: 3M Health Care ist jetzt Solventum Bei Solventum ermöglichen wir eine bessere, intelligentere und sicherere Gesundheitsversorgung, um das Leben zu optimieren. Als junges Unternehmen mit einer langen Innovationstradition leisten wir Pionierarbeit für bahnbrechende Entwicklungen an der Schnittstelle von Gesundheit, Material - und...

  • Customer Sales

    vor 7 Monaten

    Wiesbaden, Deutschland Abbott Laboratories Vollzeit

    **Customer Sales & Service Representative (M/F/d)** **About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. In Germany, Abbott has more than 3,000 employees working in manufacturing, research and...

  • Telesales Agent

    vor 2 Monaten

    Wiesbaden, Deutschland meinestadt.de Vollzeit

    Arbeitgeber: K&P Computer Service- und Vertriebs GmbH Einsatzort: 65183 Wiesbaden Du hast Freude am Telefonieren, Spaß daran, andere für unsere Dienstleistungen zu begeistern und arbeitest am liebsten ganz flexibel – mal im Büro, mal mobil von zu Hause? Dann passt Du perfekt in unser Vertriebs-Team. K&P Computer Service- und Vertriebs-GmbH ist ein...

  • Sales Representative

    Vor 2 Tagen

    Wiesbaden, Deutschland Otto Harrassowitz GmbH & Co. KG Vollzeit

    Sales Representative (m/w/d) Vollzeit / Teilzeit service quality integrity Das Unternehmen: Seit über 150 Jahren stellt HARRASSOWITZ wissenschaftlichen Bibliotheken und Forschungseinrichtungen weltweit umfassende Dienstleistungen zur Verfügung, die sich insbesondere durch Qualität und marktführende Erwerbungskonzepte auszeichnen. Unser Serviceangebot...

  • Gebietsleiter / Sales Representative

    vor 7 Monaten

    Wiesbaden, Deutschland Abbott Laboratories Vollzeit

    **Über **Abbott** Abbott ist ein weltweit führendes Unternehmen im Gesundheitswesen, das bahnbrechende wissenschaftliche Erkenntnisse nutzt und Lösungen zur Verbesserung der Gesundheit der Menschen entwickelt. Wir blicken stets in die Zukunft und antizipieren Veränderungen in der medizinischen Wissenschaft und Technologie. In Deutschland ist Abbott mit...

  • Forensic Technical Representative

    vor 4 Wochen

    Wiesbaden, Deutschland Amentum Vollzeit

    **Forensic Technical Representative** **Location: (HQ U.S Army Europe and Africa (USAREUR-AF), Wiesbaden Germany)** Amentum is currently seeking a Forensic Technical Representative (FTR) to provide Subject Matter Expert (SME) expertise, knowledge and advise the Geographical Combatant Commands (GCC), Army Service Component Commands (ASCC), Commander and...

  • Sales Representative

    vor 2 Monaten

    Wiesbaden, Deutschland Otto Harrassowitz GmbH & Co. KG Vollzeit

    Das Unternehmen: Seit über 150 Jahren stellt HARRASSOWITZ wissenschaftlichen Bibliotheken und Forschungseinrichtungen weltweit umfassende Dienstleistungen zur Verfügung, die sich insbesondere durch Qualität und marktführende Erwerbungskonzepte auszeichnen. Unser Serviceangebot umfasst Bücher, Fortsetzungsreihen, Approval Plans, Musiknoten,...

  • Sales Representative Clinics

    vor 7 Monaten

    Wiesbaden, Deutschland Abbott Laboratories Vollzeit

    **About Abbott**: At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world - in nutrition, diagnostics, medical devices and branded generic pharmaceuticals - that create more possibilities for more people at all stages of life....

  • Telesales Agent

    vor 1 Monat

    Wiesbaden, Deutschland meinestadt.de Vollzeit

    Arbeitgeber: K&P Computer Service- und Vertriebs GmbH Einsatzort: 65183 Wiesbaden Du hast Freude am Telefonieren, Spaß daran, andere für unsere Dienstleistungen zu begeistern und arbeitest am liebsten ganz flexibel – mal im Büro, mal mobil von zu Hause? Dann passt Du perfekt in unser Vertriebs-Team. K&P Computer Service- und Vertriebs-GmbH ist ein...

  • Client Service Representative

    vor 2 Wochen

    Wiesbaden, Deutschland CSC (Corporation Service Company) Vollzeit

    **Title: Client Service Partner** **Location: Wiesbaden/Frankfurt** **Working Hours: Monday to Friday - 9am - 6pm** **Hybrid - 3 days in the office** - Are you passionate about delivering excellent customer service? _ - We are too!We are currently hiring a **Client Service Partner**to support our global clients in a professional business-to-business (B2B)...