Cloud Solution Architect

vor 6 Stunden

München, Deutschland Microsoft Vollzeit

With over 18,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.

As a Cloud Solution Architect - Business Applications in Small, Medium, Corporate and Digital Customer Success Unit, you will be part of a dynamic, high performing global team and get to work closely with customers across Europe, Middle East and Africa. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at being the trusted technical advisor to Microsoft end customers.

This role is flexible in that you can work up to 100% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:

- Customer Centricity and customer satisfaction: Gather customer insights to map solutions and services with customer business outcomes leveraging Microsoft Business Applications expertise. Identify opportunities to improve customer solutions and position services to help customers to achieve their objectives. Help accelerate solution delivery and adoption through Value Based Deliveries and repeatable Intellectual Property (IP). Support customer skilling by delivering technical discussions, workshops, etc. that enable operational health and cloud readiness.
- Provide feedback from customers to the relevant MS teams, including Product Groups, to enable continuous improvement.
- Business Impact Consumption (Cloud & Support) growth: Develop opportunities to drive Customer Success business results by providing expertise/guidance to technical and business decision makers to ensure they understand Microsoft''s Business Applications value proposition and are enabled to generate value from their investment in the Microsoft technology via solution optimization, performance efficiency and organizational/operational excellence in alignment with the Customer Success Account Manager or other Account Team members.
- Identify growth opportunities: Leverage knowledge of the products, services, and value propositions of Microsoft Business Applications in customer/partner conversations to identify growth opportunities based on knowledge of customer/partner needs.
- Technical Leadership: Learn-it-all: Drive continuous alignment and improvement of individual skills to better support and enable customer’s and MSFT’s business goals.
- Accelerate customer outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use and learn from others to help accelerate your customers transformation journey.

**Qualifications**:
Required qualifications:

- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
- OR equivalent experience.
- Fluency in both English and German in order to be able to have deep technical conversations with our customers.
- Dynamics CE Cloud Solution Architects should be experienced in implementing, operating, tuning and troubleshooting Dynamics CE/CRM systems, ideally in multiple industries.
- Experience with advanced Dynamics 365 CE modules configuration and management (Customer Service, Sales Hub are a must have. Other modules experience is nice-to-have).
- Experience with Dynamics CE on-premises stack components, including SQL, IIS, Windows.
- Experience with advance Dynamics deployment topologies including multiple server environments; network load balanced deployments; claims and IFD configurations with ADFS a plus.
- Extensive experience with Microsoft Dynamics CE/CRM, preferably with multiple versions (2013 - v9.1 on-premises).
- Dynamics experience should include investigations narrowing down general issues to specific root causes.
- Familiarity with Dynamics deployment installation and configuration

  • Cloud Solution Architect

    vor 3 Monaten

    München, Deutschland Microsoft Vollzeit

    We are looking for a passionate **Cloud Solution Architect (CSA) focusing on Azure Infrastructure** to join the Customer Success team. As part of this role, you will be responsible for technical customer engagements, working with exciting projects within the Microsoft Azure customer base. This customer-facing position is a hands-on technical role spanning...

  • Solutions Architect, Nvidia Cloud Partners

    vor 1 Woche

    80331 München, Deutschland NVIDIA Vollzeit

    NVIDIA’s Worldwide Field Operations (WWFO) team is looking for a Solution Architect with expertise in datacenter design, networking topology, system architecture and software deployments to work with our NCP. In our Solutions Architecture team, we work with the most exciting platform for accelerated computing to serve the latest breakthroughs in artificial...

  • Cloud Solution Architect

    Vor 6 Tagen

    München, Deutschland Fraunhofer-Gesellschaft e.V. Vollzeit

    Hier werden unternehmensweite IT-Infrastrukturdienste mit den Schwerpunkten Cloud- und Datacenter-Technologien, Netzwerktechnik sowie Endpoint Management für unsere internen Kunden in allen Fraunhofer-Instituten sowie der Zentrale gesteuert und weiterentwickelt. In Ihrer Position arbeiten Sie in einem interdisziplinären Team im Bereich »Fraunhofer...

  • Cloud Solution Architect, German Speaking

    vor 3 Wochen

    München, Deutschland Microsoft Vollzeit

    With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve...

  • (Chief) Application

    vor 3 Wochen

    München, Deutschland NTT DATA Deutschland SE Vollzeit

    Jetzt bewerben » (Chief) Application & Cloud Solution Architect (w/m/x) Reference Number: SLDTO-20375-DS Ort: München Technology is only as good as the people behind it. NTT DATA gehört zu den weltweit führenden Dienstleistern für Business- und IT-Lösungen. Mit Weitsicht und Innovationskraft schaffen wir außergewöhnliche Lösungen auf dem...

  • Solutions Architect, Media

    vor 2 Monaten

    München, Deutschland AWS EMEA SARL (Germany Branch) Vollzeit

    3+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 5+ years of IT development or implementation/consulting in the software or Internet industries experience Solutions Architects work hand in hand with AWS customers to help them...

  • (Chief) Application

    vor 2 Wochen

    München, Deutschland NTT DATA Deutschland SE Vollzeit

    Jetzt bewerben »(Chief) Application & Cloud Solution Architect (w/m/x) Reference Number: SLDTO-20375-DS Ort: München Technology is only as good as the people behind it. NTT DATA gehört zu den weltweit führenden Dienstleistern für Business- und IT-Lösungen. Mit Weitsicht und Innovationskraft schaffen wir außergewöhnliche Lösungen auf dem Weg in...

  • (Chief) Application

    vor 2 Wochen

    München, Deutschland NTT DATA Deutschland SE Vollzeit

    Jetzt bewerben »(Chief) Application & Cloud Solution Architect (w/m/x)Reference Number: SLDTO-20375-DSOrt: MünchenTechnology is only as good as the people behind it.NTT DATA gehört zu den weltweit führenden Dienstleistern für Business- und IT-Lösungen. Mit Weitsicht und Innovationskraft schaffen wir außergewöhnliche Lösungen auf dem Weg in eine...

  • Sr. Solutions Architect

    vor 3 Monaten

    München, Deutschland AWS EMEA SARL (Germany Branch) Vollzeit

    Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics). - Experience in IT development or implementation/consulting in the software or Internet industries AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue,...

  • Solutions Architect

    vor 4 Wochen

    München, Deutschland Snowflake Vollzeit

    Build the future of the AI Data Cloud. Join the Snowflake team. The** Solutions Architect** for the professional services team will be responsible for driving customer enablement and adoption. The Solutions Architect is a technical resource that provides technical guidance and expertise on the use of the Snowflake service. This role is a unique opportunity...

  • Channel Solutions Architect

    vor 2 Monaten

    81671 München, Deutschland Palo Alto Networks Vollzeit

    **Company Description** Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...

  • Cloud Solution Architect

    vor 1 Woche

    München, Deutschland Microsoft Vollzeit

    With over 18,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve...

  • (Chief) Application

    vor 2 Wochen

    München, Deutschland NTT DATA Deutschland SE Vollzeit

    Technology is only as good as the people behind it. NTT DATA gehört zu den weltweit führenden Dienstleistern für Business- und IT-Lösungen. Mit Weitsicht und Innovationskraft schaffen wir außergewöhnliche Lösungen auf dem Weg in eine nachhaltige und vernetzte Zukunft. Von Connect bis zu Create kombinieren wir globale Präsenz mit lokaler...

  • SAP Cloud Solution Architect

    vor 1 Woche

    Frankfurt, Hamburg, München, Nürnberg, Ulm, Berlin, Bonn, Leipzig, Deutschland BWI GmbH Vollzeit

    Als primärer Digitalisierungspartner der Bundeswehr erbringen wir stabile, sichere und effiziente IT-Services im In- und Ausland, vom Grundbetrieb bis in den einsatznahen Bereich und tragen so zur kontinuierlichen Erhöhung der Führungs- und Einsatzfähigkeit der Bundeswehr bei. Mit über 7.000 Kolleg*innen betreiben und modernisieren wir eine der...

  • Cloud Solution Architect

    vor 2 Monaten

    80807 München, Deutschland Fellowmind Germany GmbH Vollzeit

    Wir sind Fellowmind, ein führender europäischer Microsoft Partner für innovative Lösungen in den Bereichen Microsoft ERP, Business Application, Cloud Infrastructure, Data & Analytics und Modern Workplace. Unsere 2100 Mitarbeitenden an über 40 Standorten in den Niederlanden, Finnland, Dänemark, Schweden, Deutschland und Polen sind unsere größte...

  • Solution Architect

    vor 2 Monaten

    80636 München, Deutschland Materna Virtual Solution GmbH Vollzeit

    **Deine Aufgaben**: In der Rolle als Solution Architect (m/w/d) bist Du für die Architektur unserer kompletten SecurePIM Systemlösung mitverantwortlich. In dieser Rolle arbeitest Du sowohl mit internen Stakeholdern aus dem Sales, Product Management und der Entwicklung, als auch mit externen Stakeholdern wie z.B. dem BSI, externen Technologiepartnern und...

  • NTT DATA Deutschland SE |

    Vor 2 Tagen

    münchen, Deutschland NTT DATA Deutschland SE Vollzeit

    Jetzt bewerben »(Chief) Application & Cloud Solution Architect (w/m/x)Reference Number: SLDTO-20375-DSOrt: MünchenTechnology is only as good as the people behind it.NTT DATA gehört zu den weltweit führenden Dienstleistern für Business- und IT-Lösungen. Mit Weitsicht und Innovationskraft schaffen wir außergewöhnliche Lösungen auf dem Weg in eine...

  • Big Data Solutions Architect

    vor 4 Wochen

    München, Deutschland Databricks Vollzeit

    CSQ126R11 **Notes on mandatory requirements**: - Proficient in both German and English, with business-level proficiency (minimum C1) - Based in Munich or Berlin As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team, you will work with clients on short to medium-term customer engagements on their big data...

  • Lead Architect

    vor 2 Monaten

    München, Deutschland Wipro Limited Vollzeit

    Munich, Germany; Frankfurt, Germany - GSH - 3107679 **Job Description**: **Introduction** We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business...

  • CRM IT-Solution Architect

    vor 3 Wochen

    münchen, Deutschland ADAC IT Service GmbH Vollzeit

    CRM IT-Solution Architect (w|m|d)Der ADAC ist immer in Bewegung und da, um zu helfen - dabei decken wir die unterschiedlichsten Bereiche ab, wie z.B.: Versicherungen, Reisen und medizinische Unterstützung, rechtliche Beratung, Digitalisierung, klassische Pannenhilfe oder die Luftrettung. Wir sind da. Wir suchen einen passionierten Solution Architect, der...