![DPS Deutsche Personal Service GmbH](https://media.trabajo.org/img/noimg.jpg)
Customer Service
vor 2 Monaten
Für unseren renommierten Kunden suchen wir ab sofort mehrere **Customer Service Mitarbeiter**(m/w/d).
Ihre Aufgaben:
- Du **stimmst **mit unseren **strategischen Partnern** und deren **Endkunden **die **Erwartungshaltung **und **Bedürfnisse **für die Rekrutierung ab und **stellst **unsere **Service-Leistungen** vor
- Du übernimmst **Konzeption **von **Projekten**, **Webinaren **und **Workshops **zur Steigerung wesentlicher Bereichs-KPI
- Um den **Kundenerfolg **sicherzustellen, **betreust **du **Kunden **ganzheitlich und **berätst **diese zu unseren **Dienstleistungen **und **Lösungen**:
- Dabei behältst du die **Performance **im Blick und **optimierst **bei Bedarf **Kampagnen **mit dem Ziel gesteigerter Kundenzufriedenheit
- Eine enge **Kundenbindung **ist wichtig. Deshalb baust du regelmäßige Beziehungen zu relevanten Ansprechpartnern auf zur Festigung der strategischen Partnerschaft Unternehmen/Reseller/Endkunde
- Du **stimmst **dich zu verschiedenen **Kundenthemen **mit anderen Fachbereichen ab, z.B. Customer Experience, Vertrieb, Online Marketing, Process Excellence und Customer Service
Ihr Profil:
- abgeschlossene **kaufmännische Berufsausbildung **oder **Studium**:
- **mehrjährige Berufserfahrung **in vergleichbarer Position
- selbstständige und strukturierte Arbeitsweise
- **Englisch **Kenntnisse **B1**, gute **Deutschkenntnisse **in Wort und Schrift
- **MS-Office** Kenntnisse erforderlich
- hohe Einsatzbereitschaft, Kommunikationsgeschick sowie Eigeninitiative
**Wir freuen uns auf Ihr Profil und vor allem Sie kennenzulernen**
Art der Stelle: Vollzeit
Gehalt: 40.000,00€ - 50.000,00€ pro Jahr
Arbeitszeiten:
- Gleitzeit
Leistungen:
- Flexible Arbeitszeiten
- Gleitzeit
- Homeoffice
- Kostenloser Parkplatz
Arbeitsort: Vor Ort
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Customer Support International Scanner Checkout
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Customer Service
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Customer Service
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Customer Support Beauty Industry French
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