Business Development Representative

vor 3 Wochen


Munich, Deutschland Five9 Vollzeit

Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.

We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.

As a member of the Business Development team, you will be responsible for generating pipeline for our Small/Mid-size and Enterprise Sales teams. You will be at the forefront of presenting Five9 to prospective clients. Success in this role will lead to career opportunities in other areas of the sales organisation and business.

Key Responsibilities:

- Qualifying OUTBOUND leads from marketing and converting them into opportunities.
- Meeting quota for qualified sales opportunities for Five9's field sales team.
- Proactively and directly handle all leads with appropriate disposition
- Qualify prospects based on established criteria of suitability, budget, authority, need and time and gather key sales information.
- Initiate and build relationships with potential clients by anticipating needs and understanding the unique client environment.
- Proactively provide targeted feedback on all aspects of the business, including sales tools, prospect information and marketing campaign results
- Work closely with sales and marketing teams to continuously improve processes and best practices for demand generation

Key Qualifications:

- Bachelor's degree required
- Professional experience in a lead generation environment
- Excellent cold calling skills
- Familiarity with common office software and CRM systems
- Proven track record of achieving company quotas and targets
- Ability to handle objections and educate prospects in a consultative manner
- Proven curiosity, resourcefulness, motivation and initiative
- Professional business acumen and very good communication skills
- Strong team orientation - must be able to accept and contribute new ideas
- Excellent time management with the ability to multi-task, prioritise etc.
- Experience in selling enterprise products/services, especially SaaS, or other technologies is an advantage
- Excellent communication skills both written and verbal in English and German are a must

LI-REMOTE #LI-ND1

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
- Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.



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