Senior Director Customer Fulfillment Alliance

vor 5 Monaten


Herzogenaurach, Deutschland Adidas Vollzeit

Purpose
The purpose of this role is to predict the requirements of our alliance account customers and ensure best in class customer delivery excellence whilst maximizing internal efficiencies. To achieve this, the function will be fully accountable for achieving highest alliance account customer satisfaction and will be the responsible SCM lead for our internal sales & commercial partners as well as our external alliance account customers. It will have end to end accountability for overseeing and orchestrating the complete process from sales order entry to on time in full delivery of all products.
It is also responsible to pro-actively identify supply chain initiatives that are mutually beneficial (revenue generations and cost reduction) to adidas and our alliance account customers which will provide a long-term impact for both parties.- Key Responsibilities
- Develop and lead medium and long-term strategic direction for the customer fulfilment alliance account team and execute strategy/initiatives with all relevant internal and external customers.
- Go to person and SPOC for all internal alliance account teams. Collaborate with them to define priorities, opportunities, and risks. Define required mitigation levers and oversee their cross-functional execution.
- Lead and provide service excellence to all relevant interfaces to ensure order book execution, issue resolutions and on time product availability, order book conversion and outbound delivery, ensuring we execute both operational and costs excellence and control.
- Lead the S&OP process incl. the financial target alignment for alliance account customers by collaborating with Controlling/Finance, Sales and Customer Service. Validate order book availability and conversion; be instrumental in discussions regarding capacity planning, opportunities/constraints from DC’s acting as the key liaison to, CS, Sales and Finance functions alike.
- Drive order book conversion of alliance account customers by working with business key areas; evaluate speed and availability drivers, address availability and efficiency topics. Work proactively with them and customer service to implement corrective actions to achieve monthly and quarterly results.
- Develop strong on-going relationships with the management team of our alliance accounts team to support NS growth ambition, market share growth and enhance service. Implement improved supply chain solutions; remove any non-productive barriers to information sharing and collaboration. Incorporate mutual beneficial agreements in Sales discussions and TI where applicable.
- Ensure all projects and initiatives are managed within specified timelines and within budget; supporting a clean handover to the relevant local teams with follow up and post project review with quantified results. Ensure timelines and deliverables are in line with initial planning shared with AKA teams and other support functions.
- Collect, prioritize and provide solution to alliance accounts specific requirements, working with our global partners to provide the optimum solution whether this is existing or developing innovative solutions.
- Create business cases and prioritize roll out plans based on commercial needs and impacts on contribution. Responsible for the creation and submitting of the BC and handling manuals.
- Develop a strong and inclusive team, provide training, coaching, professional growth, and career planning to ensure organizational health and sustainability.
- Ensure team members are fully aware of performance and drive to achieve KPIs

Key Relationships
- Alliance Account Sales team
- Supply Chain Management Europe and HQ (Purchasing, OBF, DC Ops etc.)
- Finance
- Knowledge, Skills and Abilities
- Ability to motivate and lead complex teams
- Strong business acumen and E2E SCM knowledge
- Solid interpersonal skills combined with a high degree of customer orientation; can navigate easily within complex organizations, connect with a variety of functions, audiences, management styles, or cultures and create/foster relationships.
- Excellent understanding of the customer and consumer journey paired with the ability to turn ideas into action
- Highly results driven and self-motivated team player with compassion, integrity, trust and perseverance.
- Strong analytic capabilities and process thinking
- Able to accept and meet deadlines, involving effective time management capacity and sense of priorities and agility.
- Strong Influencing skills
- Fluent in English (written and oral)

**Qualifications**:

- College or university degree with a focus supply chain management/finance, Post graduate level preferred; alternatively, equivalent combination of education and related work experience in the field of Logistics, Footwear and/or Apparel
- Minimum of 10+ years of work experience in Supply Chain Management within the footwear and apparel industry.
- Minimum of 5+ years’ management experience.

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN,



  • Herzogenaurach, Deutschland Adidas Vollzeit

    HR Contact: Fabian Kaller- Purpose: The purpose of this role is to support the execution of the requirements our alliance account customers and ensure best in class customer delivery excellence whilst maximizing internal efficiencies. To achieve this, you are responsible for the on day-to-day activities to ensure release of the orderbook according to the...


  • Herzogenaurach, Deutschland Adidas Vollzeit

    HR Contact: Mini BawaSharma- Purpose The purpose of this role is to support the execution of the requirements our alliance account customers and ensure best in class customer delivery excellence whilst maximizing internal efficiencies. To achieve this, you are responsible for the on day-to-day activities to ensure release of the orderbook according to the...


  • Herzogenaurach, Bayern, Deutschland Adidas Vollzeit

    Job SummaryAs a Senior Manager Customer Fulfillment, you will be responsible for managing the partnership between SCM and wholesale, serving as the local SPOC for business and coordinating the complete process from sales order entry to on-time delivery of all products to wholesale customers in the Clusters.Main ResponsibilitiesDevelop and maintain strong...


  • Herzogenaurach, Bayern, Deutschland Adidas Vollzeit

    Job SummaryAs Senior Director Sustainability, you will be responsible for leading the execution of adidas' environmental sustainability program. This includes ensuring successful delivery of key performance indicators (KPIs) and targets, as well as developing cross-functional direction and guidance on the company's sustainability efforts.Key...


  • Herzogenaurach, Deutschland adidas Vollzeit

    PURPOSECustomer Fulfillment is responsible for managing the partnership between SCM and wholesale. It becomes the local SPOC for business, coordinating the complete process from sales order entry to on time delivery of all products to wholesale customers in the Clusters.It is also responsible to identify supply chain initiatives that are mutually beneficial...


  • Herzogenaurach, Deutschland Adidas Vollzeit

    PURPOSE Customer Fulfillment is responsible for managing the partnership between SCM and wholesale. It becomes the local SPOC for business, coordinating the complete process from sales order entry to on time delivery of all products to wholesale customers in the Clusters. It is also responsible to identify supply chain initiatives that are mutually...


  • Herzogenaurach, Bayern, Deutschland Adidas Vollzeit

    Job SummaryAs a Senior Director Sustainability at Adidas, you will lead the execution of our environmental sustainability program, ensuring successful delivery of key performance indicators (KPIs) and targets in close collaboration across all functions. This includes Global Operations, Brand, Finance, HR, Sales, and developing cross-functional direction and...


  • Herzogenaurach, Bayern, Deutschland Adidas Vollzeit

    Role OverviewAs Senior Director Sustainability, you will lead the execution of adidas' environmental Sustainability program, ensuring successful delivery of key performance indicators (KPIs) and targets in close collaboration across all functions. This includes Global Operations, Brand, Finance, HR, Sales, and developing cross-functional direction and...


  • Herzogenaurach, Bayern, Deutschland adidas Vollzeit

    About the Role:We are seeking a highly skilled and experienced Senior Creative Director to lead our creative development team in the fashion industry. The ideal candidate will have a strong background in design, a passion for adidas and its mission, and excellent communication skills.Key Responsibilities:Develop and implement creative strategies that align...


  • Herzogenaurach, Deutschland PUMA Vollzeit

    **E-COMMERCE** **JUNIOR FULFILLMENT SPECIALIST E-COMMERCE EUROPE**: - Herzogenaurach, Germany**YOUR MISSION**: - Contribute to a superior customer experience and increase our conversion rate by delivering logístical services that meet the expectations of our European e-commerce customers regarding speed and quality. - Create and maintain regular...

  • Director Global Customs

    vor 5 Monaten


    Herzogenaurach, Deutschland PUMA Vollzeit

    **YOUR TALENT**: - A minimum of 10 years of experience in Customs - A minimum of 5 years leadership experience - Experience in HS (tariff) classification, customs valuation, and country of origin determination - Very good knowledge of import/ customs regulations, Free Trade Agreements, Rules of Origin, Import Duties, International Regulations - Experience...


  • Herzogenaurach, Deutschland Adidas Vollzeit

    Purpose As Senior Director Sustainability, you will lead the execution of our environmental Sustainability program, ensure delivery against key KPIs and targets in close collaboration across all functions Global Operations, Brand, Finance, HR, Sales and develop cross-functional direction and guidance on company’s sustainability efforts. You will be...

  • Sales Director

    vor 4 Wochen


    Herzogenaurach, Bayern, Deutschland Schneider Electric GmbH Vollzeit

    Job DescriptionWe are seeking a highly skilled Sales Director to join our team at Schneider Electric GmbH. As a Sales Director, you will be responsible for driving the strategic growth of our Brewery customer segment.Key Responsibilities:Develop a compelling growth plan for the Brewery segmentSelect and manage key customers, generate sales funnels, and...


  • Herzogenaurach, Bayern, Deutschland Adidas Vollzeit

    Job SummaryAs Senior Director Sustainability, you will lead the execution of adidas' environmental Sustainability program, ensuring successful delivery of key performance indicators (KPIs) and targets in close collaboration across all functions. This includes Global Operations, Brand, Finance, HR, Sales, and developing cross-functional direction and guidance...


  • Herzogenaurach, Deutschland Adidas Vollzeit

    Purpose & Overall Relevance for the Organisation To ensure the delivery of a sustainable and profitable mono-brand (Own retail & Franchise) market share growth in the region and operating within the parameters of the Global Retail CoE SLA by: - Meeting or exceeding agreed net sales and profitability targets - Leading by example on the development of a...


  • Herzogenaurach, Bayern, Deutschland adidas Vollzeit

    Purpose and Overall Relevance for the OrganisationWe are seeking a highly skilled and experienced Design Director to lead our Global Brand Creative team at adidas. This role is a crucial leadership position that requires a deep understanding of the sport and culture industries, as well as a proven track record of developing and executing creative strategies...


  • Herzogenaurach, Bayern, Deutschland adidas Vollzeit

    ROLE OVERVIEWWe are seeking a highly skilled Creative Director to lead the Brand Creative team at adidas. This is a crucial leadership role that requires a deep understanding of the brand's visual identity and a proven track record of developing and executing innovative creative strategies.KEY RESPONSIBILITIESDevelop and direct industry-leading creative...


  • Herzogenaurach, Bayern, Deutschland adidas Vollzeit

    Purpose and ScopeThe Senior Creative Director Footwear will lead the development of industry-leading creative solutions for assigned concepts or categories, ensuring a highly relevant, desirable, and clear adidas brand image from sell-in to sell-out (consumer-facing).Key ResponsibilitiesDevelop and implement creative strategies that meet category, concept,...


  • Herzogenaurach, Bayern, Deutschland adidas Vollzeit

    Purpose and ScopeThe Senior Creative Director Footwear will be responsible for developing industry-leading creative solutions for assigned concepts or categories, ensuring a highly relevant, desirable, and clear adidas brand image from sell-in to sell-out (consumer-facing).Key ResponsibilitiesDesign concepts and creative strategies that meet the objectives...


  • Herzogenaurach, Deutschland adidas Vollzeit

    SENIOR DIRECTOR INNOVATION APPAREL- PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION- Lead the cross-functional Innovation apparel incubation team and all apparel innovative initiatives across adidas Innovation. Responsible for driving the development of groundbreaking apparel products from conceptualization to products being worn by our top athletes during...