Aktuelle Jobs im Zusammenhang mit Customer Support Expert - Berlin - SumUp Services GmbH
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Dutch Customer Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are looking for a skilled Dutch Customer Support Specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.Your Key Responsibilities:Verify customer documents, including identity cards and driving licenses, using...
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Dutch Customer Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are looking for a skilled Dutch Customer Support Specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.Your Key Responsibilities:Verify customer documents, including identity cards and driving licenses, using...
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Customer Support Luxury Food Dutch and French
vor 7 Monaten
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Community Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAs a Community Manager at Workstation Customer Care, you will be the bridge builder between our social media platform and our German clients. Your passion for customer service will transform every contact into a personal and excellent customer experience. You will be responsible for advising small and medium-sized companies on advertising solutions and...
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Multilingual Technical Advisors Customer Support
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Customer Support
vor 7 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitWe are looking for talented customer support workmates (M/F/d) for the customer service of a leading hotel booking portal. Previous experience in hospitality is an advantage, but not mandatory. **Your tasks in this customer service role**: - Support customers when booking accomodations - Assist in navigating the website - communication with hotels (e.g.,...
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Community Manager for German Customer Support
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob Title: Community Manager for German Customer SupportWe are looking for a Community Manager to join our team at Workstation Customer Care. As a Community Manager, you will be the bridge builder between our social media platform and our clients in Germany.Your Responsibilities:Advise small and medium-sized companies on advertising solutions and...
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Community Manager for German Customer Support
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob Title: Community Manager for German Customer SupportWorkstation Customer Care is seeking a Community Manager to join their team. As a Community Manager, you will be the bridge builder between the social media platform and their clients, convincing through your uniqueness, originality, and personality.This role can be performed from home, anywhere in...
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Customer Support Smart Tv
vor 6 Monaten
Berlin, Deutschland Workstation Customer Care Vollzeit**Do you bring what it takes**: - good understanding of electronic entertainment devices and their functionality - empathic listener and persuasive speaker - customer mindset - structured and goal-oriented way of working - can work shifts - fluent in Danish Typical tasks in this customer service role - Receiving customer inquiries regarding the...
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Customer Support Smart Tv
vor 7 Monaten
Berlin, Deutschland Workstation Customer Care Vollzeit**Do you bring what it takes**: - good understanding of electronic entertainment devices and their functionality - empathic listener and persuasive speaker - customer mindset - structured and goal-oriented way of working - can work shifts - fluent in Swedish and Norwegian Typical tasks in this customer service role - Receiving customer inquiries regarding...
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Customer Support Smart Tv
vor 7 Monaten
Berlin, Deutschland Workstation Customer Care Vollzeit**Do you bring what it takes**: - good understanding of electronic entertainment devices and their functionality - empathic listener and persuasive speaker - customer mindset - structured and goal-oriented way of working - can work shifts - fluent in Danish and Norwegian Typical tasks in this customer service role - Receiving customer inquiries regarding...
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Czech Customer Support Banking Industry
vor 2 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitWhen customers call their banks they are actually calling our customer - and finally you (M/F/d). There you help people by answering questions, processing transactions, and resolving their issues! You provide awesome customer service on behalf of one big company customers deal with every day. The team comes from an array of backgrounds and experiences; all...
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Customer Support High End Electronic Devices
vor 7 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitFor the subsequent vacancy we are searching fellow employees in order to expand the existing team. Our customer is a leading provider of customer contact solutions in Germany. The product portfolio covers the complete process chain in customer service. Innovation, competence and customer orientations are their key factors for success. We are searching...
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Customer Support High End Electronic Devices
vor 7 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitFor the subsequent vacancy we are searching fellow employees in order to expand the existing team. Our customer is a leading provider of customer contact solutions in Germany. The product portfolio covers the complete process chain in customer service. Innovation, competence and customer orientations are their key factors for success. We are searching...
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Customer Support High End Electronic Devices
vor 7 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitFor the subsequent vacancy we are searching fellow employees in order to expand the existing team. Our customer is a leading provider of customer contact solutions in Germany. The product portfolio covers the complete process chain in customer service. Innovation, competence and customer orientations are their key factors for success. We are searching...
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Customer Support Specialist
vor 5 Monaten
Berlin, Deutschland Customer Alliance VollzeitAbout Us At Customer Alliance, we are literally obsessed with feedback - and that reflects in the culture and the product we’re building. We’re a diverse team (comprising 21 nationalities!) who support and inspire each other every day. We pride ourselves on a positive and growth-oriented work environment where employees are encouraged to share ideas,...
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Customer Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland SIDES (SimplyDelivery GmbH) VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Support Team as a Customer Support Associate. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesProvide timely and effective support to...
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Customer Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland SIDES (SimplyDelivery GmbH) VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Support Team as a Customer Support Associate. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesProvide timely and effective support to...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer...
Customer Support Expert
vor 5 Monaten
SumUp Services GmbH Berlin, GermanyPosted 1 day ago Permanent Competitive
**Who are we?**
At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link Help us bring card acceptance to the masses
- We are passionate about our merchants and strive to offer them the best possible experience with our solutions to ensure that they can focus on the growth of their business while accepting cashless payments. By working in customer support, not only are you the face of SumUp in the eyes of our merchants, you also define their experience with us by offering them outstanding guidance in navigating any challenges they may face related to SumUp products and services.**What you'll be doing in this position**
- You are the voice of our company - the direct link to our customers
- You competently support our merchants for all questions and inquiries about our product and service
- You actively work on the optimization of all processes related to our customers, to constantly increase the happiness of our merchants
- You closely work with other departments together, for example Sales and Marketing
- You're part of an international and multilingual team
**You'll be great for this position if**
- You have excellent language skills in Norwegian and feel comfortable speaking and writing in English
- You love to communicate, while being easy-going and patient with our customers
- Good and customer-friendly service is the highest priority for you
- You're curious and persistent to solve issues
- You're organized and can keep a cool head even in stressful situations
**Why you should join SumUp**
- We're a global team of 3000+ people from 80+ countries, spread across 22 offices on 4 continents.
- You can truly create your own path here and help us shape the future for small merchants.
- We get together regularly for breakfasts, team events, office parties, and sports
- You'll receive a budget for your individual development, attending conferences and external training.
- We offer a corporate pension scheme, 28 days' paid leave, free German and yoga classes, subsidised Urban Sports Club membership and other great benefits.
- Our new office is based in the centre of Berlin and offers an amazing view over the rooftops also our own little gym
**About SumUp**
We believe in the everyday hero.
- Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder's mentality and a 'team-first' attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
- SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.-
**Job Application Tip**- Job ID R-000666
