Aktuelle Jobs im Zusammenhang mit Customer Service - Berlin - On AG


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    **About Our Client**Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines join to offer smooth connections across a vast global network.**Job Summary**We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a Customer Service Representative,...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    **About Our Client**Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines join to offer smooth connections across a vast global network.**Job Summary**We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a Customer Service Representative,...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    **About Workstation Customer Care**We are a network of airlines that offer smooth connections across a vast global network. Our team coordinates the caretaking for our frequent flyers, ensuring they receive exceptional customer service.**Job Summary**We are seeking a skilled Customer Service Representative to join our team as a Frequent Flyer Caretaker. As a...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    **About Workstation Customer Care**We are a network of airlines that offer smooth connections across a vast global network. Our team coordinates the caretaking for our frequent flyers, ensuring they receive exceptional customer service.**Job Summary**We are seeking a skilled Customer Service Representative to join our team as a Frequent Flyer Caretaker. As a...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Care Specialist Position AvailableWe are seeking dedicated individuals to provide exceptional customer service for various clients in industries such as online retail, tourism, and more.Key Responsibilities:Handling customer inquiries and resolving issues in a timely and professional mannerProcessing orders and providing product recommendations to...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Care Specialist Position AvailableWe are seeking dedicated individuals to provide exceptional customer service for various clients in industries such as online retail, tourism, and more.Key Responsibilities:Handling customer inquiries and resolving issues in a timely and professional mannerProcessing orders and providing product recommendations to...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are seeking a highly skilled and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer documents, including...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are seeking a highly skilled and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer documents, including...

  • Customer Service

    vor 5 Monaten


    Berlin, Deutschland Workstation Customer Care Vollzeit

    Our customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles. The concept is well known: Customers receive a code via mobile phone to open the lock and also when they lock the bike again. Billing for the use takes place to the minute, reported on the telephone bill....


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses for new customersExplain...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is a global skincare, fragrance and body care brand with a genuine ethical approach to its products, people and business. As a Customer Service Coordinator (M/F/d) will be in charge of all Administrative and Service for the Sell-In customers, which include Wholesale, Department Stores, B2B, TV Channels, Corporate Gifts and Spa for all brands...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses to new customersExplain...

Customer Service

vor 4 Monaten


Berlin, Deutschland On AG Vollzeit

**In short**:
As a Data Specialist at On, you will be instrumental in enhancing and maintaining the quality and effectiveness of our customer service data. This role combines business analysis, data modelling, and stakeholder engagement. Your primary goal will be to refine and update our customer service data, ensuring its accuracy and optimal integration with our systems. In this role, you'll be key in enabling support and leadership teams within Happiness Delivery (HD) to make informed decisions and enhance customer support through the data products you develop and manage.

**Your Mission**:

- Lead the development and execution of a comprehensive roadmap to update and improve our customer service data.
- Engage in hands-on data modelling, working closely with the central data platform team to maintain data integrity and adhere to best practices.
- Understand and translate departmental data needs into practical solutions, acting as a liaison between the data team and other departments.
- Independently manage data projects from concept to completion, aligning them with end-user needs and organisational value.
- Gather, organise, and document data requirements with clarity and precision.
- Utilise SQL expertise for advanced data modelling tasks, using our technology stack (DBT, MonteCarlo, Hex, BigQuery, Looker, GitHub).

**Your story**:

- You are a professional with a unique blend of business analysis and data analytics skills with experience managing and executing data-related projects.
- You bring familiarity with customer service data, understanding its unique challenges and requirements.
- You have a strong independent work ethic, capable of leading data projects to successful completion with mínimal supervision.
- You possess exceptional organisational skills, enabling you to document requirements thoroughly and effectively.
- You are known for your strong interpersonal and communication abilities, which enable you to work effectively in teams and with stakeholders.
- You have proficiency in data modelling and SQL, with experience in our data technology stack being an added advantage.

**Your story**:

- You are a professional with a unique blend of business analysis and data analytics skills with experience managing and executing data-related projects.
- You bring familiarity with customer service data, understanding its unique challenges and requirements.
- You have a strong independent work ethic, capable of leading data projects to successful completion with mínimal supervision.
- You possess exceptional organisational skills, enabling you to document requirements thoroughly and effectively.
- You are known for your strong interpersonal and communication abilities, which enable you to work effectively in teams and with stakeholders.
- You have proficiency in data modelling and SQL, with experience in our data technology stack being an added advantage.

**What we offer**:
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.