Consumer Panel Administrator

**Job Description**:
Consumer panel administrator executes the Data acquisition processes and sample maintenance of Consumer Panel households (20000) in Germany and works in our Panel Expansion Project. This includes understanding and representing the local market conditions in the operations processes. This entails engaging local partners like Statistical Operations and Input validation teams to ensure smooth hand-offs in operations.

**Responsibilities**
- Executes the reception processes and associated project work for Germany. Onshore project work will be execution work that requires a local presence such as aspects of data queries that entail local inspection, contacts, or language.
- Sample maintenance (recruitment requirements)
- Panel member's motivation (rewards points, gift catalogue, newsletters, Website, conquest, surveys, communications...)
- Call centre panel supervision and support Teleperformance (Lisbon) & OLR (USA)
- Direct attention to global external providers: Dynata (France) OLR(USA) Logistic team (Milan) Teleperformance (Lisbon), TeleSolutions (USA) and local ones: communication & printing providers, etc...
- Works in partnership with the country’s Input validation and Statistical Operations team according to execution requirements as defined by the process playbooks for Operations and associated project work.

**Qualifications**

(E=essential, P=preferred.)
- E- B.S. or B.A., preferably in marketing
- E- Ability to speak fluent English
- E- Experience with Microsoft Excel, Word and PowerPoint
- P- Experience with R
- P- Experience with Python
- E- Ability to work in a cross-functional environment with several interacting teams
- P- Ability to work on multiple projects in parallel while managing and meeting changing deadlines and priorities
- E- Experience handling, manipulating data
- P- Excellent organizational, communication and interpersonal skills
- E- Ability to document work and effectively prioritize documentation
- E- Able to Work on an individual and/or team setting

**We offer**
- Work in dynamic environment engaging with local and global companies.
- Benefits & flexible working hours, hybrid work options.
- Internal trainings will be provided together with detailed onboarding agenda.
- Access to learning platforms
- Staff and team events

Additional Information

**About NIQ**

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.

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**Our commitment to Diversity, Equity, and Inclusion**

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
- NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._