Moderator for Participant Testing
vor 2 Monaten
Are you a tech savvy individual comfortable using new gear & apps? Do you feel comfortable learning new tech and instructing/guiding others in their usage? If so and you're ready to start immediately please review these high level qualifications.
**Note that bilingual German/English fluency is a requirement for this role. Also, this is a 5 days per week in-office role at the address below.**
**Terms**:
- Role: Moderator for Participant Testing
- Type: Contract for Freelance Work
- Location: In-office: Obentrautstraße 72, 10963 Berlin
- Start date: November 4, 2024
- Duration: Through January 31, 2025; potential extension
- Capacity: Up to 8 hours daily, Monday to Friday during standard business hours
- Language: Bilingual German/English
- Pay: $20 USD per hour
**Responsibilities**:
- Check-in and check-out smart device testers
- Instruct, guide and assist testers through the smart device testing session
- Escalate smart device problems or tester reported issues to the designated Lead
- Collaborate with team members and communicate updates across the team
- Attend related trainings, status and related team meetings
**Qualifications**:
- Strong communications skills
- Customer service experience
- Can follow detailed technical documentation & instructions
- Problem solving capabilities
- Be a quick learner
- **Must be dependable**
**Job Types**: Temporary, Contract
Pay: 18,25€ per hour
Expected hours: 40 per week
Ability to commute/relocate:
- 10963 Berlin-Kreuzberg: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you willing to consent to a standard background check?
- Have you or anyone in you immediate household previously been employed by any of the following companies: -Alphabet, Inc
- Amazon, Inc.
- Apple, Inc.
- ByteDance, Inc.
- Magic Leap, Inc.
- Meta - Facebook
- Microsoft Corp.
- Samsung Electronics
- Snap Inc.
- Twitter, Inc.
- Uber Technologies, Inc.
- Are you fine with a $20 USD per hour pay rate?
**Education**:
- High school or equivalent (required)
**Experience**:
- wearables technology: 1 year (preferred)
- Customer service: 2 years (required)
**Language**:
- German (required)
- English (required)
Work Location: In person
Expected Start Date: 28/10/2024
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