Call Center Agent

**About M3 Inc**:
Founded in 2000 with seed capital from Sony, M3's mission is to use the Internet to maximize the number of people who can live longer, healthier lives and reduce unnecessary medical expenses as much as possible possible to reduce.
M3's legacy lies in the power of trusted physician platforms. Around the world, M3 organizations use these highly engaged digital communities to provide medical education, recruitment and market research to improve global patient outcomes.

This role is part of **Pharma-Insight**, _Pharma
- Insight GmbH is an independent full-service market research institute with a focus on the healthcare and pharmaceutical markets. We operate successfully in a growing and dynamic market and support our national and international customers with exciting questions. Our customers value the innovative strength, reliability, competence and individual support of our interdisciplinary team in equal measure._

**Job Description**:
Pharma-Insight is looking for a German-speaking call center agent for our market research team. The call center agent is responsible for recruiting medical professionals and other healthcare professionals. The call center agent reports to the head of the field service department. The position is based in our office in Hilden.

qualifications
**Main tasks and responsibilities**:
Recruitment of medical professionals and other specialists from the healthcare sector
Invitation of the interviewees
Conducting telephone interviews
Administrative office work

**qualificationsRequired education and training**:
Ideally, completed commercial or medical training - career changers are also welcome

**Minimum experience**:
Experience in the medical field would be an advantage, career changers welcome

**Knowledge, ability, ability**:
communication and team skills
Ability to express yourself verbally
Good PC user skills (Microsoft Office, Word, Excel, Outlook)
Solution-oriented, structured work
Friendly and confident manner

Additional Information
Performance-related remuneration including travel allowance
Regular training courses
Possibility of working from home (remotely)
Open corporate culture & strong team spirit
Ergonomic, modern workplace (height-adjustable desk, multi-screen, etc.)
Employer-funded pension
Free drinks (coffee, tea & water) as well as fruit & sweets
Very good transport connections by car, bus & train as well as parking

Art der Stelle: Vollzeit

Gehalt: 28.000,00€ - 32.000,00€ pro Jahr

Arbeitszeiten:

- Montag bis Freitag

Leistungen:

- Betriebliche Altersvorsorge
- Betriebliche Weiterbildung
- Flexible Arbeitszeiten
- Gleitzeit
- Kostenloses oder Vergünstigtes Essen

Sonderzahlungen:

- Provision
- Überstundenzuschläge
- Urlaubsgeld
- Weihnachtsgeld

Möglichkeit zu pendeln/umzuziehen:

- 40724 Hilden: bereit sein zu pendeln oder vor Antritt der Stelle einen Umzug zu planen (Erforderlich)

Berufserfahrung:

- Kundenberatung: 1 Jahr (Wünschenswert)
- Call Center: 1 Jahr (Wünschenswert)
- Microsoft Office: 1 Jahr (Wünschenswert)

Sprache:

- Deutsch (Erforderlich)

Arbeitsort: Ein Arbeitsort