Client Advisor

Company: Rimowa
- Country / Region : Germany
- City : Dusseldorf
- Business group: Fashion & Leather Goods
- Contract type: Permanent Job
- Function: Retail
- Experience required: Beginner
- Reference No.: RIM00415
- Date of publication: 2023.04.18

POSITION

**Who Are We?**

For more than 120 years, RIMOWA has dedicated itself to developing, creating and producing industry leading luxury luggage for a lifetime of travel. Luggage that was created with function, heritage and longevity in mind. Since 2016, we have been a part of the great legacy of LVMH and have continued to innovate and deliver excellence. At RIMOWA, you don’t just stand out, you make a statement.

PROFILE

**What We Offer?**
- Amazing Work Place. Each of our boutiques are unique but represent RIMOWA’s DNA. When you arrive, you get a sense of adventure. A feeling of exploration.
- Incredible Community. Each boutique is filled with dynamic characters, with friendly personalities. A place where everyone shares that same sense of adventure and style.
- A Product You Can Be Proud Of. This is a community driven by excellence. We work with the likes of Dior, Fendi and Porsche to push our boundaries and ensure we are never still. Whether it’s the Original Collection, Essential Collection or the Hybrid, we make sure everyone leaves our boutiques ready to redefine travel.
- Great Benefits We offer competitive salaries based your on your experience along with various access to corporate benefits and LVMH Private Internal Sales. Discounts on our products. Plus once made permanent, RIMOWA will gift you your own suitcase, so you can be a brand ambassador wherever your travels take you.

**We Want You**
- Your Responsibilities. To build a relationship with each client and make them walk out of the boutique with exactly what they wanted. We provide you with the tools to get the job done. Each Client Advisor receives their own iPhone, product training, CRM targets and practical repair knowledge, to assist with in-store repairs.
- Your Personality. Are you someone who thrives on client relationships? We want you to bring your personality, your strengths and your talents to RIMOWA. Whether you are experienced in the luxury sector or looking to become a part of this community, we want to hear from you. At RIMOWA, every voice matters and makes an impact. **Fluency in local language is required.**:

- Your Growth. At RIMOWA and the LVMH Group, every boutique has various roles that are vital to our success. Would you like to specialise in our inventory? Become a Stockist. More creative and in tune with your visual side? We think a Visual Merchandising Champion is the role for you Are product repair and working with your hands more your style? You’d be right at home as a RIMOWA In-Store Technician.

ADDITIONAL INFORMATION

Celebrating our inclusive and diverse culture is core to RIMOWA’s DNA. We know that for our business to thrive, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow.