Kundenberater / Customer Service (M/w)/d)

vor 3 Wochen


Berlin, Deutschland DeineStadtKlebt.de - Hauptstadtader GmbH Vollzeit

**Wer wir sind**:
**Die** **Hauptstadtader® GmbH** mit dem Projekt **DeineStadtKlebt.de** ist ein inhabergeführtes, mittelständisches Unternehmen im Norden von Berlin. Jährlich drucken wir mehrere Millionen Aufkleber und Druckprodukte für unsere Kunden aus verschiedenen Branchen wie Fashion & Lifestyle, Sport und Street Art u.v.m. Zu unseren Kunden gehören z.B. Carhartt, Nitro, KICKZ, DefShop. Overkill etc.

Wir produzieren selbst inhouse und bieten verschiedene Material, Druck
- und Produktionsverfahren an. Mit unserer Vielfältigkeit decken wir somit auch einen großen Bedarf in der Werbemittelwelt ab.

DSK-Mitarbeiter sind Teamplayer, denken lösungsorientiert und handeln eigenverantwortlich. Erfolgsversprechende Ideen und Innovationen sind uns wichtig - **so wurden wir 2019 zum "Drucker des Jahres" in der Kategorie Innovation ausgezeichnet.** Wir sind stets mit dem Ziel unterwegs unsere Kunden zufrieden zu stellen und für alle Wünsche eine kreative Lösung zu finden.

**Seit dem Jahr 2020 arbeiten wir in enger Kooperation mit unserer Schwesterfirma KÖNIGSDRUCK zusammen, **wodurch völlig neue Möglichkeiten in Sachen Druck und Weiterverarbeitung für uns ermöglich wurden. Alle Firmen und Abteilungen sind an einem **Standort in Berlin Reinickendorf vereint. **Das ermöglicht kurze Wege und erleichtert den Austausch. Der Altersunterschied bei DSK liegt bei uns bei 32 Jahren. Insgesamt arbeiten 45 Kollegen in beiden Firmen - plus sechs Bürohunde (wir sind ein tierliebes Team).

**Wir suchen ab sofort zur Verstärkung unseres Teams: Einen Allrounder im Bereich Kunden und Aufträge (m/w/d)**

**Welche Aufgaben auf dich warten**:

- Kundenberatung zu unseren vielfältigsten Druckerzeugnissen

(telefonisch, per E-Mail und persönlich vor Ort)
- Angebote und Kalkulationen zu unseren Produkten erstellen mit unserer Auftragssoftware
- Auftragsorganisation und Betreuung einschließlich Rechnungslegung
- Reklamationsmanagement
- Projektbetreuung / - koordinierung
- Zusammenarbeit mit unseren Fremddienstleistern
- Schnittstelle zwischen Management und Beratung
- Du arbeitest im 4er Team mit Teamleitung

**Welche Heldenfähigkeiten brauchst du?**
- abgeschlossene kaufmännische Ausbildung oder vergleichbare

Qualifikation; gerne auch Mediengestalter oder Medienberater
- einschlägige Berufserfahrung ist von Vorteil; z.B. aus der Druck-,

Verlags
- oder Werbebranche
- gute Kenntnisse im Umgang mit allen Office Programmen
- Freude und Begeisterung am täglichen Umgang mit unseren Kunden
- Teamfähigkeit, Sorgfalt und ausgezeichnete Kommunikationsfähigkeit
- selbstständiges, gewissenhaftes und exaktes Arbeiten
- zuverlässig, verantwortungsbewusst, belastbar, flexibel offen und motiviert

**Was wir dir bieten**:

- Eine eigenständige und abwechslungsreiche Tätigkeit
- Eine freundliche Atmosphäre in einem offenen und sympathischen Team
- Vollzeit-Stelle (40 h/Woche)
- Intensive Einarbeitung
- Transparente Urlaubs
- und Abwesenheitsplanung
- Deutschlandticket - nach der Probezeit
- Flexibles Arbeiten von zu Hause oder im Büro im Industrial Style
- Wachsenden Urlaubsanspruch nach Betriebszugehörigkeit
- Branchenübliche Bezahlung, Aufstiegschancen und Entwicklungsmöglichkeiten
- Weiterbildungsmöglichkeiten und Schulungen in interessanten Bereichen
- Regelmäßige Feedbackgespräche
- Sehr gute Verkehrsanbindung
- Kostenlose Parkplätze
- Kostenfreies Laden von Elektrofahrzeugen
- Regelmäßige Weiterbildungs
- und Teambuildingmaßnahmen
- gut ausgestattete Pausenräume
- Interessante Goodies: wöchentlich frisches Obst/Gemüse, Kaffee und Wasser kostenlos uvm.
- Snackautomat mit wechselndem Angebot
- Kantine auf dem Firmengelände (Café Aline)
- Mitarbeiterbenefits über unsere Partner
- Weihnachtsfeier und andere Team Events
- Nachhaltig orientiertes Unternehmen und mit dem V-Label ausgezeichnet

**Wenn du dich angesprochen fühlst, dann sende uns deine Unterlagen (Anschreiben, Lebenslauf und Zeugnisse) zu - mit deiner Gehaltsvorstellung und deinem frühsten Eintrittsdatum.**

Paul Kündiger

Geschäftsleitung

Hauptstadtader GmbH/DeineStadtKlebt.de

Alt-Reinickendorf 28

13407 Berlin

**Nutze die Chance etwas neues zu erleben und einzubringen. Werde ein Teammitglied und melde dich Wir freuen uns auf dich**

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Arbeitsort: Vor Ort


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