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Finnish or Danish Customer Support Beauty Industry
vor 4 Wochen
Our client distributes beauty products for women - worldwide. In more than 90 countries, customers enjoy the products, generating sales in the triple-digit millions. The product range includes skin and hair care, make-up products and fragrance. To support order management and customer service of the Scandinavian market, we are looking for you (M/F/d) to join the existing team.
What will you be doing in this customer support role:
- You advise the customers on the products (availability, ingredients, color effect, etc.)
- You keep track of all promotions and promotional offers
- You enter the order in the IT system
- You clarify misunderstood incoming text messages by contacting the customer
- You continuously communicate with the accounting department
- You clarify billing requests and discrepancies
- You maintain customer master data (bank data, billing and delivery address, etc.)
- You record every customer contact in the CRM system
- You file electronic documents
Who you are:
- PC knowledge and fluent keyboard typing
- Interested in working with an order entry and customer management system
- Ability to communicate professionally with clients, colleagues and supervisors
- Customer mindset
- Can work shifts
- Highly motivated self starter
- Fluent in Danish or Finnish
- OUR SERVICE OF COURSE IS FREE OF CHARGE FOR APPLICANTS*
We´re looking forward to hearing from you
**Work in Berlin Recruitment Agency**
**Alt-Moabit 96b**
**10559 Berlin**
**Visit us at: work-in-berlin.eu**
**If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11**
**Skills that work well with our company are**:customer service and customer support, sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience
**Job Types**: Full-time, Part-time, Permanent
**Job Types**: Full-time, Part-time, Permanent
Work Location: In person
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Berlin, Deutschland Work_in_Berlin Recruitment Agency VollzeitOur client distributes beauty products for women - worldwide. In more than 90 countries, customers enjoy the products, generating sales in the triple-digit millions. The product range includes skin and hair care, make-up products and fragrance. To support order management and customer service of the Scandinavian market, we are looking for you (M/F/d) to join...
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