Service Advisor

vor 4 Wochen


Frankfurt am Main, Deutschland Mercedes-Benz AG Vollzeit

Job category:

Others
Department:

Kundendienst PKW F-Heerstraße
Organization:

Mercedes-Benz AG
Location:

Mercedes-Benz Own Retail Frankfurt am Main, Frankfurt am Main
Start date:

30.11.2023
Publication date:

07.11.2023
Job number:

MER0002WY2
Working time:

full time

**Tasks**

Whether cars or vans - at the Mercedes-Benz branches, we are true professionals when it comes to selling and servicing our vehicles.

We are there for our customers in person at the dealership and have several thousand employees at many locations in Germany.

Does your heart beat for Mercedes-Benz? Then become part of our team We offer you more than just a job:

- Above-tariff pay as well as vacation and Christmas bonuses
- 30 days annual leave with a 36-hour week
- Company pension scheme
- Company health insurance and attractive health promotion offers
- Employee conditions for our vehicles and other benefits
- Employer subsidy for capital-forming benefits
- Flexible working hours
- Extensive range of further training opportunities

Your tasks:

- Actively take over vehicles, prepare vehicle diagnoses and hand over vehicles to customers
- Advise and support customers
- Take over leasing and insurance processing
- determine the scope of customer service and repair work and create repair orders
- manage and coordinate team utilization, order positioning and adherence to deadlines as part of work preparation
- Carry out test drives with customers
- promote customer loyalty to our company through careful and targeted support and thus contribute to the economic success of the company
- Use your strong communication skills both to serve customers and to work as part of a team
- continuously develop your skills with a strong willingness to learn, supported by our wide range of qualification measures

**Qualifications**
- completed technical vocational training
- a master craftsman's examination in the automotive trade, certified service advisor or comparable qualification
- Professional experience in service support is desirable
- confident appearance, contact and communication skills as well as customer orientation
- Ability to work in a team and enjoy dealing with people
- a high level of motivation and flexibility

The position is full-time and limited to 12 months. However, we are very interested in a long-term and successful collaboration.

**Benefits**
Meal-Discounts
Mobile Phone possible
Discounts for employees possible
Annual profit share possible
Events for employees
Coaching
Flexitime possible
Hybrid Work possible
Health Benefits
Company Retirement
Company car possible
Canteen-Cafeteria
Inhouse Doctor
Barrier-free workplace
Good public transport
Parking

**Contact**

**Mercedes-Benz AG**
Heerstr. 66
60488 Frankfurt am Main
Details to location
Magnus Bantle


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