Desktop Support Technician

vor 2 Wochen

Erlangen, Deutschland N Consulting Ltd Vollzeit

Location**:Mulheim an der Ruhr, Erlangen,Berlin & Duisburg**

Experience**:5 to 7 years**

Contract period**:3 Years**

Language: English, **German**

Skills**:Microsoft Client, Active Directory, Desktop Support**

**Roles**:

- **The Deskside support member should have strong technical knowledge and hands-on experience on below technologies**:

- **Microsoft Client OS (Win7,8,10)**:

- **Active Directory & it's services, DHCP, DNS**:

- **Print and File share services**:

- **Hardware Break-fix**:

- **Smart Hand Support in Network & Server devices**:

- **Patch Management**:

- **Possess 7+ years of relevant experience.**:

- **Team Lead the Regional IT Team for technical queries and additional support.**:

- **Windows Client Administration**:

- **Build and install PCs, telephone systems, wireless networks, and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure.**:

- **Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance.**:

- **Identify potential changes and system improvements to present to technical teams for consideration and implementation.**:

- **Collaborate with Technology team members to ensure efficient operation of the organization’s desktop computing environment.**:

- **Where required, administer, and resolve issues with associated end-user workstation network software products.**

**Responibilities**:

- **Receive and respond to incoming calls, messages, and/or work orders regarding desktop problems.**:

- **Expertise in supporting networks devices and servers in business environment.**:

- **Ensure that work is carried out within agreed service levels and in accordance with project guidelines.**:

- **Explain and document technical issues in a clear way to technical teams, business stakeholders.**:

- **Have proven track record of working with technologies from Microsoft SCCM, VMWare Horizon, Intune etc.**:

- **Develop in
- depth technical knowledge and domain expertise within End User Computing technologies.**:

- **Proactive and passionate of the EUC world, with strong interpersonal skills and excellent time management skills**:

- **Strong capabilities in Windows 10 support, migration & Deployment.**:

- **If necessary, liaise with third-party support and PC equipment vendors**:

- **Perform related duties consistent with the scope and intent of the position.**:

- **Hands on Experience End to End Desktop/Laptop life cycle managemment.**:

- **Experience and desire to work in a Global delivery environment.**:

- **Communication and Analytical skills**

**Job Types**: Full-time, Contract
Contract length: 6 months

**Salary**: Up to 350.00€ per day

Ability to commute/relocate:

- Erlangen: Reliably commute or planning to relocate before starting work (required)

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