Employee (M/F/d) Order Handling

vor 2 Monaten

Ladenburg, Deutschland ABB Vollzeit

**Employee (M/F/d) Order Handling**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
**Your responsibilities**:

- Responsibility of order entry (OMS/SAP) and ordering in the plants
- Clarification of customer orders as well as independent processing of customer complaints
- Customer support before and after order booking, especially in case of complaints (e.g. delivery date complaints, order changes, cancellations, questions regarding deliveries, invoices, etc.).
- Communication with the plants
- Clarification of delivery dates in case of changes or delays
- Trouble shooting
- Invoice creation incl. credit notes and regular tracking of payment transactions and deliveries.
- Support and maintenance of master data

**Your background**:

- Successfully completed commercial education
- Ideally initial relevant professional experience, but we are also happy to give motivated career starters a chance
- Experience in SAP processing is an advantage.
- Ability to work independently and with a cross-function team
- Good interpersonal skills with ability to effectively interface with all levels of internal and external customers
- Fluency in German and basic knowledge in English

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